RazorSync vs Smart Service

Starting Price

$40.00/month

Not provided by vendor

Best For

Business owners and franchisers that provide services in the field (electricians, plumbers, general contractors, computer/appliance repair services, etc.).

Smart Service is the perfect software solution for any field service company, no matter the size. From sales to service, this program teams with QuickBooks to make scheduling and invoicing easy.

Rating


4.4 / 5
(438)
Read All Reviews

4.3 / 5
(245)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 99

Ease of Use


4.2 / 5


  • "The ease of use of everything is fantastic. Its great for the whole team to be able to see the schedule in advance."

  • "The ease of use is great covers what we need for our RES/COM of our business."


4.2 / 5


  • "Extremely user friendly, fast and reliable, customer care is attentive and extremely helpful, we can't say enough good things about it."

  • "This program is great, easy to use, and the customer service is excellent."

Customer Support


4.6 / 5


  • "Multiple platforms supported. Responsiveness of the support team and willingness to help and answer questions."

  • "The ease of use in the office end plus the flexibility for the field workers has been great. The customer service is second to none."


4.5 / 5


  • "The software is great for what we need it for and the customer support is next to none. We are very pleased with smart service."

  • "So far it seems to work great and has amazing customer support. We are looking forward to learning more about all the features this program has."

Features & Functionality


4.1 / 5


  • "Good evening: In response to your inquiry, I would like to state we are pleased with Razor Sync as our scheduling software."

  • "Work orders that require multiple trips can be "rolled up" into a single service request. The photo capability and storage has been fantastic."


4.2 / 5


  • "The design is amazing and the integration works seamlessly with Quickbooks."

  • "This software works like a charm with QuickBooks. Office personnel are in sync with the technicians working in the field at all times."

Value for Money


4.4 / 5


  • "The price is fair and the features are useful. The ease of use and ability to track and monitor our technicians┬┐ ' progress is amazing."

  • "Have used for several years. Great program to dispatch- affordable price."


4.2 / 5


  • "As we realized, it was not ready for windows 10, They promised to do refund, and they did all they could to not to honor our agreement."

  • "Although they claim to have a 30-day money back guarantee, once you purchase, they only return a small portion of your payment."

Product Features

  • check Billing & Invoicing
  • check Customer Database
  • check Dispatch
  • check Inventory Control
  • check Job Management
  • check Maintenance Scheduling
  • check Mobile Access
  • check Quotes / Estimates
  • check Routing
  • check Scheduling
  • check Service History Tracking
  • check Technician Management
  • check Work Order Management
  • check Billing & Invoicing
  • check Customer Database
  • check Dispatch
  • check Inventory Control
  • check Job Management
  • check Maintenance Scheduling
  • check Mobile Access
  • check Quotes / Estimates
  • check Routing
  • check Scheduling
  • check Service History Tracking
  • check Technician Management
  • check Work Order Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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RazorSync vs Smart Service

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