mHelpDesk vs Field Promax

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mHelpDesk

Starting from
$ 169/Month
Pricing Model:Per User
  • Free Trial
  • Free Version
SEE ALL PRICING

Field Promax

Starting from
$ 49/Month
Pricing Model:Per Feature
  • Free Trial
  • Free Version
mHelpDesk
2-1000+ users

mHelpDesk is perfect for established and growing small/medium businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

Field Promax
2-500 users

Field Promax is specifically designed to serve field service businesses including plumbing, HVAC, electrical, property management, access control, fire and security, and traffic control and more.

mHelpDesk
Field Promax
Organize your work

mHelpDesk

13/16
  • Task Scheduling
  • Real-Time Updates
  • Maintenance Scheduling
  • Service History
  • Calendar Management
  • Job Management
  • Billing & Invoicing
  • Electronic Payments
  • Inventory Management
  • Customer History
  • Technician Management
  • Quotes/Estimates
  • Inventory Control
  • Location Tracking
  • Customer Database
  • Routing
See All features
Hide HVAC Software Features -

Field Promax

Top Features
15/16
Show HVAC Software Features +
mHelpDesk
Highest Rated
  • User Satisfaction
    4.3(818)
  • Ease of Use
    4.3
  • Customer Service
    4.4
  • Features
    4.0
  • Value for Money
    3.9
Likelihood to Recommend
80%
Read All Reviews
Field Promax
  • User Satisfaction
    4.0(4)
  • Ease of Use
    4.0
  • Customer Service
    3.6
  • Features
    3.6
  • Value for Money
    3.6
Likelihood to Recommend
67%
Read All Reviews

mHelpDesk

Pro

"A great tool that keeps a customer database, tracking, and scheduling work orders. Customer support is very helpful when you ever need an explanation or issues resolved."

lovell nathan

Nov 10, 2020

Pro

"Super good price for what you get. I was really surprised that their price was the cheapest of all the software I tried previously, especially since their product was much better."

Pritchard Chelsea

Jun 27, 2018

Con

"Terrible Customer Service from the beginning. They entered all our information for us to get started and then it took months for us to get it the way it would work for us."

Goodner Joanne

Oct 22, 2019

Con

"Inventory does not sync well with Quick Books. Customer portal has lame search features for my customers."

Webb Ian

Aug 16, 2019

Read All Reviews

Field Promax

Not enough reviews

More reviews are required to provide summary themes for this product.

mHelpDesk
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Field Promax
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
mHelpDesk
  • By mHelpDesk
  • Located in UNITED STATES OF AMERICA
  • Founded in 2009
Field Promax
  • By Field Promax
  • Located in UNITED STATES OF AMERICA
  • Founded in 2014
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