Service Fusion vs ServiceM8

Starting Price

$99.00/month

$29.00/month

Best For

We serve over 3,000 small and mid-sized field service companies in the HVAC, plumbing, electrical, appliance repair, home automation, A/V, locksmith, IT, and many other service industries.

ServiceM8 is for electrical, plumbing, landscaping, IT, cleaning, HVAC, pest control, locksmith, real estate, security, solar, property services and appliance repair industries.

Rating


4.5 / 5
(120)
Read All Reviews

4.7 / 5
(280)
Read All Reviews

Ideal number of Users

2 - 99

1 - 49

Ease of Use


4.5 / 5


  • "The ease of use for both the office and the field is amazing. This is a robust system that will do a lot of things that others will not."

  • "The software is easy to use and Service Fusion has excellent customer service if you get in a bind."


4.6 / 5


  • "SERVICEM8 IS EASE TO USE, ACCESSIBLE FROM ANYWHERE ON MULTIPLE DEVICES (iPhone, iPad, PC's), REPORTING TERRIFIC."

  • "It's sleek and easy to use. The Add-ons are also great."

Customer Support


4.6 / 5


  • "The product is outstanding, but so is the customer service. A couple of areas that need improvement are."

  • "It worked great for us out of the box. Customer service/Tech support is very good."


4.7 / 5


  • "Customer support is brilliant, and overall I really think that ServiceM8 is GREAT."

  • "Logical layout, easy to use, customer support has always been great."

Features & Functionality


4.2 / 5


  • "Integrating with Quickbooks is a lifesaver. I love being able to email invoices directly to customers from Service Fusion."

  • "The best thing about Service Fusion are the options for customization. We have built this program to fit our every need and then some."


4.5 / 5


  • "Excellent features, works seamlessly with Quickbooks Online."

  • "Had an issue with setting up a new document on our system - Quick and efficient help, problem was resolved in a matter of minutes."

Value for Money


4.6 / 5


  • "So far so good, we love the price, the user friendly ability and setup, and all of the features with the ability to customize it as we please."

  • "Cost was really good for the quality of the solution."


4.8 / 5


  • "This has to be the best start up business system yet, simply the best way to conduct a small business at an affordable price."

  • "Easy to just cost effective, and excellent reporting."

Product Features

  • check Billing & Invoicing
  • check Customer Database
  • check Dispatch
  • check Inventory Control
  • check Job Management
  • check Maintenance Scheduling
  • check Mobile Access
  • check Quotes / Estimates
  • check Routing
  • check Scheduling
  • check Service History Tracking
  • check Technician Management
  • check Work Order Management
  • check Billing & Invoicing
  • check Customer Database
  • check Dispatch
  • close Inventory Control
  • check Job Management
  • check Maintenance Scheduling
  • check Mobile Access
  • check Quotes / Estimates
  • check Routing
  • check Scheduling
  • check Service History Tracking
  • check Technician Management
  • check Work Order Management

Screenshots

View 5 screenshots 133619 thumb
View 5 screenshots 32971 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Service Fusion vs ServiceM8

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