ServiceTitan vs ServiceBox

Starting Price

Not provided by vendor Not provided by vendor

Best For

HVAC, plumbing, electrical, garage door, and chimney sweep companies looking to grow their revenue, streamline their business, supercharge their team, and delight their customers.

ServiceBox is designed for Service Companies specifically. We spent months in the trenches, testing and experimenting with service companies to make the software work specifically for your needs.

Rating


4.6 / 5
(143)
Read All Reviews

4.4 / 5
(67)
Read All Reviews

Ideal number of Users

2 - 1000+

1 - 99

Ease of Use


4.5 / 5


  • "We have been using ServiceTitan since September 2014 and love all the features. Easy to use and great for keeping track of jobs and payments."

  • "I really like the modern look and all the features Service Titan has to offer. It is easy to use, and I like using the app."


4.2 / 5


  • "Ease of use and integration with accounting software used by our company."

  • "Sb is easy to use, however, I think it would be easier if we had more search options."

Customer Support


4.7 / 5


  • "The customer service team is very kind and really helpful. You can tell they really love what they do."

  • "I highly recommend the program to all service companies. The program works great and the support team is very helpful."


4.5 / 5


  • "To start it off, Service box is super easy to use. User-friendly layout and great customer support."

  • "Customer support is A++, easy to log hours with check in and check out feature, uploading photos to work orders is easy."

Features & Functionality


4.4 / 5


  • "Today I have needed to bug them twice now and they were quick and super helpful. This is the best software for service providers."

  • "Service Titan is very user friendly. Customer service are very quick to help with any issue."


4.2 / 5


  • "I like the ease of use and navigation through the program."

  • "Ease of use and navigation. Very user friendly in my experience."

Value for Money


4 / 5


  • "There are many people happy with the functionality of the product. My concern is more to do with pricing and customer service."

  • "The ability to add prices and services to anything."


4.4 / 5


Product Features

  • check Billing & Invoicing
  • check Customer Database
  • check Dispatch
  • check Inventory Control
  • check Job Management
  • check Maintenance Scheduling
  • check Mobile Access
  • check Quotes / Estimates
  • check Routing
  • check Scheduling
  • check Service History Tracking
  • check Technician Management
  • check Work Order Management
  • check Billing & Invoicing
  • check Customer Database
  • check Dispatch
  • close Inventory Control
  • check Job Management
  • check Maintenance Scheduling
  • check Mobile Access
  • check Quotes / Estimates
  • close Routing
  • check Scheduling
  • check Service History Tracking
  • check Technician Management
  • check Work Order Management

Screenshots

View 5 screenshots 95658 thumb
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of ServiceBox vs ServiceTitan

ServiceTitan vs ServiceBox

Share

share Share Your Comparison of ServiceBox vs ServiceTitan