ServiceTitan vs Smart Service

Starting Price

Not provided by vendor Not provided by vendor

Best For

HVAC, plumbing, electrical, garage door, and chimney sweep companies looking to grow their revenue, streamline their business, supercharge their team, and delight their customers.

Smart Service is the perfect software solution for any field service company, no matter the size. From sales to service, this program teams with QuickBooks to make scheduling and invoicing easy.

Rating


4.6 / 5
(138)
Read All Reviews

4.3 / 5
(245)
Read All Reviews

Ideal number of Users

2 - 1000+

1 - 99

Ease of Use


4.5 / 5


  • "We have been using ServiceTitan since September 2014 and love all the features. Easy to use and great for keeping track of jobs and payments."

  • "I really like the modern look and all the features Service Titan has to offer. It is easy to use, and I like using the app."


4.2 / 5


  • "Extremely user friendly, fast and reliable, customer care is attentive and extremely helpful, we can't say enough good things about it."

  • "This program is great, easy to use, and the customer service is excellent."

Customer Support


4.7 / 5


  • "The customer service team is very kind and really helpful. You can tell they really love what they do."

  • "I highly recommend the program to all service companies. The program works great and the support team is very helpful."


4.5 / 5


  • "The software is great for what we need it for and the customer support is next to none. We are very pleased with smart service."

  • "So far it seems to work great and has amazing customer support. We are looking forward to learning more about all the features this program has."

Features & Functionality


4.4 / 5


  • "Today I have needed to bug them twice now and they were quick and super helpful. This is the best software for service providers."

  • "Service Titan is very user friendly. Customer service are very quick to help with any issue."


4.2 / 5


  • "The design is amazing and the integration works seamlessly with Quickbooks."

  • "This software works like a charm with QuickBooks. Office personnel are in sync with the technicians working in the field at all times."

Value for Money


4 / 5


  • "There are many people happy with the functionality of the product. My concern is more to do with pricing and customer service."

  • "The ability to add prices and services to anything."


4.2 / 5


  • "As we realized, it was not ready for windows 10, They promised to do refund, and they did all they could to not to honor our agreement."

  • "Although they claim to have a 30-day money back guarantee, once you purchase, they only return a small portion of your payment."

Product Features

  • check Billing & Invoicing
  • check Customer Database
  • check Dispatch
  • check Inventory Control
  • check Job Management
  • check Maintenance Scheduling
  • check Mobile Access
  • check Quotes / Estimates
  • check Routing
  • check Scheduling
  • check Service History Tracking
  • check Technician Management
  • check Work Order Management
  • check Billing & Invoicing
  • check Customer Database
  • check Dispatch
  • check Inventory Control
  • check Job Management
  • check Maintenance Scheduling
  • check Mobile Access
  • check Quotes / Estimates
  • check Routing
  • check Scheduling
  • check Service History Tracking
  • check Technician Management
  • check Work Order Management

Screenshots

View 5 screenshots 95658 thumb
View 5 screenshots 21798 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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ServiceTitan vs Smart Service

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