Confluence vs UseResponse

Starting Price

$10.00/month/user

$15.00

Best For

Today all kinds of functional departments of any size use Confluence, from technical teams and project management groups, to marketing, HR, legal, and finance. All teams get work done with Confluence.

Best for any type of business like banks, universities, telecom operators, mobile operators, ios and android market sellers. Used mostly by business owners, support managers and marketing agents.

Rating


4.4 / 5
(1403)
Read All Reviews

4.7 / 5
(29)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.1 / 5


  • "Its an amazing application , Enterprise of its own user friendly and amazing user experience."

  • "Confluence provides an outstanding documentation platform that can be very easy to use."


4.8 / 5


  • "We choose UseResponse as it could be deployed in our internal network. The installation is smooth and the product is easy to use."

  • "We try the software 5 minutes and we knew that we should buy it right away. Very complete, easy to use and feature complete."

Customer Support


4.3 / 5


  • "It is easy to use and good at providing best services. I also mention that its customer support is efficient and responsive."

  • "It's rather simple to set up and install. The support staff are rather friendly to work with when needed."


4.9 / 5


  • "Restful API, IOS, Android integration. Several Feedback sources: community portal, embedded widget."

  • "Unified Agents interface for all platforms. Fast customer support and problem-solving."

Features & Functionality


4.3 / 5


  • "Great software, easy interface, great for website use, really gave me helpful information to help author platforms."

  • "The user interface is among the best, excellent in fact - its smooth, quick and the auto save feature works seamlessly."


4.7 / 5


  • "UseResponse is great to work with. Support is provided quickly and succinctly."

  • "UseResponse: an All-in-One Solution for your Help Desk and Support Suite."

Value for Money


4.3 / 5


  • "The plugin is handy and are what makes it really rich although the cost of the plugins can start to add up if they are used they are good value."

  • "Amazing collaboration tool for reasonable price."


4.9 / 5


  • "Compares to competing products at competitive price point."

  • "Value for money compared to competitors if off the chart. On premises option was vital for us."

Product Features

  • close Activity/News Feed
  • check Collaboration
  • check Idea Ranking
  • check Ideation
  • check Mind Map
  • check Status Tracking
  • check Workflow Management
  • check Activity/News Feed
  • check Collaboration
  • check Idea Ranking
  • check Ideation
  • close Mind Map
  • check Status Tracking
  • check Workflow Management

Screenshots

View 5 screenshots 48964 thumb
View 3 screenshots 112127 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Confluence vs UseResponse

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