Planview Spigit Idea Management vs UseResponse

Starting Price

Not provided by vendor

$15.00

Best For

100+ industry leaders across every major vertical: Citi, IBM, Pfizer, Siemens, PwC, UHG, Duke Energy, AT&T, MetLife, 6+ million users in 170+ countries. Built to scale for every enterprise.

Best for any type of business like banks, universities, telecom operators, mobile operators, ios and android market sellers. Used mostly by business owners, support managers and marketing agents.

Rating


4.4 / 5
(49)
Read All Reviews

4.7 / 5
(29)
Read All Reviews

Ideal number of Users

500 - 1000+

1 - 1000+

Ease of Use


4.2 / 5


  • "It is very easy to use for the challenge participants. The interface is visually appealing and is fun to interact with."

  • "Ease of use for the capture of ideas, collaboration and synthesizing of top ideas."


4.8 / 5


  • "We choose UseResponse as it could be deployed in our internal network. The installation is smooth and the product is easy to use."

  • "We try the software 5 minutes and we knew that we should buy it right away. Very complete, easy to use and feature complete."

Customer Support


4.6 / 5



4.9 / 5


  • "Restful API, IOS, Android integration. Several Feedback sources: community portal, embedded widget."

  • "Unified Agents interface for all platforms. Fast customer support and problem-solving."

Features & Functionality


4.3 / 5


  • "It's incredibly easy to use - very intuitive, nice clean interface & easy to learn."

  • "It is very interactive overall and makes for a fun user experience while posting ideas and collaborating with others."


4.7 / 5


  • "UseResponse is great to work with. Support is provided quickly and succinctly."

  • "UseResponse: an All-in-One Solution for your Help Desk and Support Suite."

Value for Money


4.3 / 5



4.9 / 5


  • "Compares to competing products at competitive price point."

  • "Value for money compared to competitors if off the chart. On premises option was vital for us."

Product Features

  • check Activity/News Feed
  • check Collaboration
  • check Idea Ranking
  • check Ideation
  • check Mind Map
  • check Status Tracking
  • check Workflow Management
  • check Activity/News Feed
  • check Collaboration
  • check Idea Ranking
  • check Ideation
  • close Mind Map
  • check Status Tracking
  • check Workflow Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Planview Spigit Idea Management vs UseResponse

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