Vanilla vs Incubatize

Starting Price

$689.00/month

$4.99/month/user

Best For

Consumer brands, technology, gaming, non-profits, associations, consumer electronic, that need enterprise grade online community, collaboration, ideation and knowledge base.

Idea development solution for small and medium-sized enterprises which helps with business-class security, building innovation culture, top-down integration, communication and more.

Ideal number of Users

50 - 1000+

1 - 499

Rating


4.4 / 5
(57)
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(0)

Ease of Use


4.3 / 5


  • "Easy to use software and a very responsive Success Manager."

  • "It's reliable, easy to use, and Vanilla support has been very easy to work with."



Customer Support


4.8 / 5


  • "It has made it easy for us to create beautiful, effective forums with awesome community management features to boot."

  • "The customer support I receive is excellent. Team does an amazing job of answering or finding the answers to my questions."



Features & Functionality


4.2 / 5


  • "We are still building our community numbers, but once rolling, it will be a great connection point between us and our customers."

  • "I like the fact that we were able to customize a lot with CSS most of the interface to fit our needs."



Value for Money


4.5 / 5




Product Features

  • Activity/News Feed
  • Collaboration
  • Idea Ranking
  • Ideation
  • Mind Map
  • Status Tracking
  • Workflow Management
  • Activity/News Feed
  • Collaboration
  • Idea Ranking
  • Ideation
  • Mind Map
  • Status Tracking
  • Workflow Management

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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Vanilla vs Incubatize

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Incubatize vs Vanilla