vs UseResponse

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Best For

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Best for any type of business like banks, universities, telecom operators, mobile operators, ios and android market sellers. Used mostly by business owners, support managers and marketing agents.


4.7 / 5
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Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use

4.8 / 5

  • "We choose UseResponse as it could be deployed in our internal network. The installation is smooth and the product is easy to use."

  • "We try the software 5 minutes and we knew that we should buy it right away. Very complete, easy to use and feature complete."

Customer Support

4.9 / 5

  • "Restful API, IOS, Android integration. Several Feedback sources: community portal, embedded widget."

  • "Unified Agents interface for all platforms. Fast customer support and problem-solving."

Features & Functionality

4.7 / 5

  • "UseResponse is great to work with. Support is provided quickly and succinctly."

  • "UseResponse: an All-in-One Solution for your Help Desk and Support Suite."

Value for Money

4.9 / 5

  • "Compares to competing products at competitive price point."

  • "Value for money compared to competitors if off the chart. On premises option was vital for us."

Product Features

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  • check Collaboration
  • close Idea Ranking
  • close Ideation
  • close Mind Map
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  • close Workflow Management
  • check Activity/News Feed
  • check Collaboration
  • check Idea Ranking
  • check Ideation
  • close Mind Map
  • check Status Tracking
  • check Workflow Management


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