Hives.co vs UseResponse

Starting Price

$12.00/month

$15.00

Best For

Not provided by vendor

Best for any type of business like banks, universities, telecom operators, mobile operators, ios and android market sellers. Used mostly by business owners, support managers and marketing agents.

Rating

(0)
4.7 / 5
(29)
Read All Reviews

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use




4.8 / 5


  • "We choose UseResponse as it could be deployed in our internal network. The installation is smooth and the product is easy to use."

  • "We try the software 5 minutes and we knew that we should buy it right away. Very complete, easy to use and feature complete."

Customer Support




4.9 / 5


  • "Restful API, IOS, Android integration. Several Feedback sources: community portal, embedded widget."

  • "Unified Agents interface for all platforms. Fast customer support and problem-solving."

Features & Functionality




4.7 / 5


  • "UseResponse is great to work with. Support is provided quickly and succinctly."

  • "UseResponse: an All-in-One Solution for your Help Desk and Support Suite."

Value for Money




4.9 / 5


  • "Compares to competing products at competitive price point."

  • "Value for money compared to competitors if off the chart. On premises option was vital for us."

Product Features

  • check Activity/News Feed
  • check Collaboration
  • close Idea Ranking
  • close Ideation
  • close Mind Map
  • close Status Tracking
  • close Workflow Management
  • check Activity/News Feed
  • check Collaboration
  • check Idea Ranking
  • check Ideation
  • close Mind Map
  • check Status Tracking
  • check Workflow Management

Screenshots

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View 3 screenshots 112127 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Hives.co vs UseResponse

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