UseResponse vs XMind

Starting Price

$15.00

$9.99/one-time/user

Best For

Best for any type of business like banks, universities, telecom operators, mobile operators, ios and android market sellers. Used mostly by business owners, support managers and marketing agents.

who want to improve their productivity and creativity. Search for the practical skills and easy-to-use tools for dealing everyday tasks and giving them higher competitiveness.

Rating


4.7 / 5
(29)
Read All Reviews

4.5 / 5
(55)
Read All Reviews

Ideal number of Users

1 - 1000+

1000+

Ease of Use


4.8 / 5


  • "We choose UseResponse as it could be deployed in our internal network. The installation is smooth and the product is easy to use."

  • "We try the software 5 minutes and we knew that we should buy it right away. Very complete, easy to use and feature complete."


4.5 / 5


  • "Very easy to use even the first time to use it, and the notes it provides are very good and very useful."

  • "I really like the ease of use of this software and how fast you can pull together a simple fishbone or timeline compared to Vision."

Customer Support


4.9 / 5


  • "Restful API, IOS, Android integration. Several Feedback sources: community portal, embedded widget."

  • "Unified Agents interface for all platforms. Fast customer support and problem-solving."


4 / 5


Features & Functionality


4.7 / 5


  • "UseResponse is great to work with. Support is provided quickly and succinctly."

  • "UseResponse: an All-in-One Solution for your Help Desk and Support Suite."


4.4 / 5


  • "It's super intuitive and easy to use, with built in templates to help make development a snap."

  • "The free version is feature rich and can get you going right away, the built-in templates are great starting points."

Value for Money


4.9 / 5


  • "Compares to competing products at competitive price point."

  • "Value for money compared to competitors if off the chart. On premises option was vital for us."


4.4 / 5


Product Features

  • check Activity/News Feed
  • check Collaboration
  • check Idea Ranking
  • check Ideation
  • close Mind Map
  • check Status Tracking
  • check Workflow Management
  • check Activity/News Feed
  • check Collaboration
  • close Idea Ranking
  • check Ideation
  • close Mind Map
  • check Status Tracking
  • check Workflow Management

Screenshots

View 3 screenshots 112127 thumb
View 3 screenshots 114808 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation

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UseResponse vs XMind

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