UseResponse vs Wave

Starting Price

$15.00

Not provided by vendor

Best For

Best for any type of business like banks, universities, telecom operators, mobile operators, ios and android market sellers. Used mostly by business owners, support managers and marketing agents.

Idea management tool for manufacturing, IT, ITES, engineering and BFSI industries, which helps with collaboration, reporting, dashboard, gamification and more.

Rating


4.7 / 5
(29)
Read All Reviews

4.6 / 5
(7)
Read All Reviews

Ideal number of Users

1 - 1000+

500 - 1000+

Ease of Use


4.8 / 5


  • "We choose UseResponse as it could be deployed in our internal network. The installation is smooth and the product is easy to use."

  • "We try the software 5 minutes and we knew that we should buy it right away. Very complete, easy to use and feature complete."


4.4 / 5


Customer Support


4.9 / 5


  • "Restful API, IOS, Android integration. Several Feedback sources: community portal, embedded widget."

  • "Unified Agents interface for all platforms. Fast customer support and problem-solving."


4.4 / 5


Features & Functionality


4.7 / 5


  • "UseResponse is great to work with. Support is provided quickly and succinctly."

  • "UseResponse: an All-in-One Solution for your Help Desk and Support Suite."


4.3 / 5


Value for Money


4.9 / 5


  • "Compares to competing products at competitive price point."

  • "Value for money compared to competitors if off the chart. On premises option was vital for us."


4.8 / 5


Product Features

  • check Activity/News Feed
  • check Collaboration
  • check Idea Ranking
  • check Ideation
  • close Mind Map
  • check Status Tracking
  • check Workflow Management
  • check Activity/News Feed
  • check Collaboration
  • check Idea Ranking
  • close Ideation
  • check Mind Map
  • check Status Tracking
  • close Workflow Management

Screenshots

View 3 screenshots 112127 thumb
View 3 screenshots 28451 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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UseResponse vs Wave

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