Vanilla vs Balloonr

Starting Price


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Best For

Consumer brands, technology, gaming, non-profits, associations, consumer electronic, that need enterprise grade online community, collaboration, ideation and knowledge base.

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Ideal number of Users

50 - 1000+

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4.4 / 5
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Ease of Use

4.3 / 5

  • "Easy to use software and a very responsive Success Manager."

  • "It's reliable, easy to use, and Vanilla support has been very easy to work with."

Customer Support

4.8 / 5

  • "It has made it easy for us to create beautiful, effective forums with awesome community management features to boot."

  • "The customer support I receive is excellent. Team does an amazing job of answering or finding the answers to my questions."

Features & Functionality

4.2 / 5

  • "We are still building our community numbers, but once rolling, it will be a great connection point between us and our customers."

  • "I like the fact that we were able to customize a lot with CSS most of the interface to fit our needs."

Value for Money

4.5 / 5

Product Features

  • Activity/News Feed
  • Collaboration
  • Idea Ranking
  • Ideation
  • Mind Map
  • Status Tracking
  • Workflow Management
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  • 24/7 (Live Rep)
  • Business Hours
  • Online
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  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
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Vanilla vs Balloonr


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Balloonr vs Vanilla