Freshservice vs VictorOps

Starting Price

$19.00/month/user

$5.00/month/user

Best For

Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.

We primarily serve DevOps teams who need a product that coordinates on-call schedules, sends targeted alerts to the on-call team, and enables communication between users to resolve incidents.

Rating


4.5 / 5
(362)
Read All Reviews

4.5 / 5
(24)
Read All Reviews

Ideal number of Users

1 - 1000+

2 - 999

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

Product Features

  • check Audit Trail
  • close Corrective Actions (CAPA)
  • close Disaster Recovery
  • check Incident Reporting
  • close OSHA Compliance
  • check Root-Cause Diagnosis
  • close Safety Management
  • check Task Management
  • check Ticket Management
  • check Audit Trail
  • close Corrective Actions (CAPA)
  • close Disaster Recovery
  • check Incident Reporting
  • close OSHA Compliance
  • close Root-Cause Diagnosis
  • close Safety Management
  • close Task Management
  • close Ticket Management

Screenshots

View 5 screenshots 104551 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Freshservice vs VictorOps

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