Freshservice vs Hund

Starting Price

$19.00/month/user

$29.00/month

Best For

Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.

SMBs, multinationals, universities, and leading Fortune 500 companies choose Hund.

Rating


4.5 / 5
(362)
Read All Reviews

4.9 / 5
(13)
Read All Reviews

Ideal number of Users

1 - 1000+

50 - 1000+

Ease of Use


4.6 / 5


  • "Easy to use and helps make better use of my time when working on tickets. Allows me to track my progress and time spent on each issue."

  • "Easy to use interface, intuitive and responsive. Supports the majority of our daily ITIL based needs."


4.9 / 5


Customer Support


4.7 / 5


  • "Easy to use, good customer support. This software will be good for non-complex, single task or workgroup ticketing system."

  • "Being able to add my companies assets to the software. Also, the ease of managing multiple help desk tickets."


4.8 / 5


Features & Functionality


4.3 / 5


  • "The user interface is superb, and the company has been in the market for so long that they have literally thought of everything."

  • "Much more organized team, much quicker resolution of issues and the ability to collaborate on problemseasily and efficiently."


4.8 / 5


Value for Money


4.5 / 5


  • "The range of features can satisfy every big and small business. Depending on the needs, an appropriate cost plan can be selected."

  • "The amount of features available make the service very cost effective."


5 / 5


Product Features

  • check Audit Trail
  • close Corrective Actions (CAPA)
  • close Disaster Recovery
  • check Incident Reporting
  • close OSHA Compliance
  • check Root-Cause Diagnosis
  • close Safety Management
  • check Task Management
  • check Ticket Management
  • close Audit Trail
  • close Corrective Actions (CAPA)
  • close Disaster Recovery
  • check Incident Reporting
  • close OSHA Compliance
  • close Root-Cause Diagnosis
  • close Safety Management
  • close Task Management
  • close Ticket Management

Screenshots

View 5 screenshots 104551 thumb
View 1 screenshot 128306 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of Hund vs Freshservice

Freshservice vs Hund

Share

share Share Your Comparison of Hund vs Freshservice