Opsgenie vs PagerDuty

Starting Price

$15.00/month/user

Not provided by vendor

Best For

SMB and Mid & Large Enterprise

Engineering teams, Support Teams, System Administrators, NOC teams at any scale -- from startups to Fortune 500 companies.

Rating


4.7 / 5
(115)
Read All Reviews

4.6 / 5
(170)
Read All Reviews

Ideal number of Users

2 - 1000+

2 - 1000+

Ease of Use


4.4 / 5


  • "The thing i like the most is the number of integrations with other services out of the box. Super easy to use and set up."

  • "Really useful, reliable and easy to use service."


4.3 / 5


  • "Great features and easy to use interface. Notification can be configured with multiple sources."

  • "It is user friendly and understanding of this software is quite easy."

Customer Support


4.7 / 5


  • "Great Product, best customer service I have seen in a long time."

  • "The only problem we are solving with OpsGenie is reliable delivery of all alerts to our support team."


4.4 / 5


Features & Functionality


4.6 / 5


  • "OpsGenie has great functionalities with an awesome user-friendly interface that anyone can understand."

  • "It is easy to navigate the web interface, but the cellphone interface is amazing."


4.4 / 5


  • "The intuitive user interface along with the supported apps on all other platforms really help in keeping track of events."

  • "Good features, integration with third party monitoring, customization on monitoring and alerting modes."

Value for Money


4.4 / 5



4.3 / 5


  • "Incredibly cost effective for how important the service is."

  • "The notifications are clear and concise, it is easy to respond to, mute and investigate alerts. The apps interface is sleek and easily understandable."

Product Features

  • check Audit Trail
  • close Corrective Actions (CAPA)
  • close Disaster Recovery
  • check Incident Reporting
  • close OSHA Compliance
  • close Root-Cause Diagnosis
  • close Safety Management
  • close Task Management
  • close Ticket Management
  • close Audit Trail
  • close Corrective Actions (CAPA)
  • close Disaster Recovery
  • check Incident Reporting
  • close OSHA Compliance
  • close Root-Cause Diagnosis
  • close Safety Management
  • close Task Management
  • close Ticket Management

Screenshots

View 1 screenshot 138265 thumb
View 5 screenshots 15888 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Opsgenie vs PagerDuty

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