xMatters vs ConvergePoint Incident Management Software vs Swimlane

Starting Price

$16.00/month/user

Not provided by vendor Not provided by vendor

Best For

Various IT teams of any size. DevOps, IT Ops, NOC, support, engineering, service desk, major incident management, and system admins -- from small startups to large enterprises, we've got you covered!

Our current customers include Fortune 500, enterprise, midsize and small companies with at least 150 employees. We currently serve customers across all industries in the US, Canada, UK & Australia.

Swimlanes target market includes enterprise-level companies around the world with the need to orchestrate their security tools and automate their incident response processes.

Rating


4.5 / 5
(133)


4 / 5
(1)

(0)

Ideal number of Users

1 - 1000+

10 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

4 / 5

Customer Support


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

5 / 5

Value for Money


4.5 / 5

4 / 5

Product Features

  • close Audit Trail
  • close Corrective Actions (CAPA)
  • close Disaster Recovery
  • check Incident Reporting
  • close OSHA Compliance
  • close Root-Cause Diagnosis
  • close Safety Management
  • check Task Management
  • close Ticket Management
  • check Audit Trail
  • check Corrective Actions (CAPA)
  • close Disaster Recovery
  • check Incident Reporting
  • check OSHA Compliance
  • check Root-Cause Diagnosis
  • check Safety Management
  • check Task Management
  • close Ticket Management
  • check Audit Trail
  • check Corrective Actions (CAPA)
  • close Disaster Recovery
  • check Incident Reporting
  • close OSHA Compliance
  • check Root-Cause Diagnosis
  • close Safety Management
  • check Task Management
  • check Ticket Management

Screenshots

View 5 screenshots 165031 thumb
Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Swimlane vs ConvergePoint Incident Management Software vs xMatters

xMatters vs ConvergePoint Incident Management Software vs Swimlane

Share

share Share Your Comparison of Swimlane vs ConvergePoint Incident Management Software vs xMatters