xMatters vs Klaxon

Starting Price

$16.00/month/user

$0.45/month/user

Best For

Various IT teams of any size. DevOps, IT Ops, NOC, support, engineering, service desk, major incident management, and system admins -- from small startups to large enterprises, we've got you covered!

IT Outages Business Continuity (Office closures, facilities etc) Emergency Communications Remote & Multi-Site Engagement Education Retail Managed Services Government Enterprise

Rating


4.5 / 5
(134)
Read All Reviews
(0)

Ideal number of Users

1 - 1000+

50 - 1000+

Ease of Use


4.5 / 5


  • "It was pain free to be setup in and the Android App complements the website perfectly. Easy to use, easy to customize, and a powerful tool."

  • "Ease of use, ease of administration, ease of support."



Customer Support


4.7 / 5


  • "XMatters has amazing customer service. Whenever we have an issue they are right there to fix it and work with us and around our schedules."

  • "The xMatters support team is very responsive and helps us customize the platform based on our business requirements."



Features & Functionality


4.4 / 5


  • "XMatters has a lot of setup required before use. After the setup and permissions are done, the software works like a charm and is very useful."

  • "It takes a time to build and implement such features, but we are hoping certain features will be improved upon or added in the later future."



Value for Money


4.3 / 5


  • "Save time and money to find a right resource to resolve an issue. I really like the system and would recommend others to consider using it."

  • "The fact that we can create subscriptions based on form properties will have great influence on our daily operations."



Product Features

  • close Audit Trail
  • close Corrective Actions (CAPA)
  • close Disaster Recovery
  • check Incident Reporting
  • close OSHA Compliance
  • close Root-Cause Diagnosis
  • close Safety Management
  • check Task Management
  • close Ticket Management
  • close Audit Trail
  • close Corrective Actions (CAPA)
  • check Disaster Recovery
  • check Incident Reporting
  • close OSHA Compliance
  • close Root-Cause Diagnosis
  • check Safety Management
  • check Task Management
  • close Ticket Management

Screenshots

View 5 screenshots 165031 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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xMatters vs Klaxon

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