xMatters vs Splunk Enterprise

Starting Price

$16.00/month/user

Not provided by vendor

Best For

Various IT teams of any size. DevOps, IT Ops, NOC, support, engineering, service desk, major incident management, and system admins -- from small startups to large enterprises, we've got you covered!

Organizations worldwide that want to create real-time business impact from their data. Solutions for IT, security, IoT and business operations.

Rating


4.5 / 5
(134)
Read All Reviews

4.6 / 5
(108)
Read All Reviews

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


4.5 / 5


  • "It was pain free to be setup in and the Android App complements the website perfectly. Easy to use, easy to customize, and a powerful tool."

  • "Ease of use, ease of administration, ease of support."


4.1 / 5


  • "I love how easy it is to use and to find my data. The search engine is so fast and intuitive."

  • "A bit of a learning curve, but a very powerful tool once you figure it."

Customer Support


4.7 / 5


  • "XMatters has amazing customer service. Whenever we have an issue they are right there to fix it and work with us and around our schedules."

  • "The xMatters support team is very responsive and helps us customize the platform based on our business requirements."


4.3 / 5


Features & Functionality


4.4 / 5


  • "XMatters has a lot of setup required before use. After the setup and permissions are done, the software works like a charm and is very useful."

  • "It takes a time to build and implement such features, but we are hoping certain features will be improved upon or added in the later future."


4.5 / 5


  • "Best in its performance and versions are being upgraded at regular intervals and its best in delivering the outcomes as required."

  • "Web-based GUI that clean is powerful. Sales/Technical Reps are top notch in fielding questions and evaluating environment for deployment."

Value for Money


4.3 / 5


  • "Save time and money to find a right resource to resolve an issue. I really like the system and would recommend others to consider using it."

  • "The fact that we can create subscriptions based on form properties will have great influence on our daily operations."


4.2 / 5


  • "The ease of use for splunk has increased productivity and reduced investigation time. Splunk is a devops and team lead life saver."

  • "Consider a product with a good performance vs price ratio."

Product Features

  • close Audit Trail
  • close Corrective Actions (CAPA)
  • close Disaster Recovery
  • check Incident Reporting
  • close OSHA Compliance
  • close Root-Cause Diagnosis
  • close Safety Management
  • check Task Management
  • close Ticket Management
  • check Audit Trail
  • check Corrective Actions (CAPA)
  • check Disaster Recovery
  • check Incident Reporting
  • check OSHA Compliance
  • check Root-Cause Diagnosis
  • check Safety Management
  • check Task Management
  • check Ticket Management

Screenshots

View 5 screenshots 165031 thumb
View 5 screenshots 200326 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation

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xMatters vs Splunk Enterprise

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