Bitrix24 vs CallCenterNOW

Starting Price

$39.00/month

$89.00/month/user

Best For

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

Our best clients are call centers with at least 5 agents, engaged in blended (inbound and outbound) call environments. A variety of consumer and b2b application benefit from our solutions.

Rating


4 / 5
(382)


5 / 5
(125)

Ideal number of Users

50 - 1000+

2 - 1000+

Ease of Use


3.5 / 5

5 / 5

Customer Support


4 / 5

5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • check Auto-Dialing
  • check Call List Management
  • check Call Recording
  • check Campaign Management
  • check Dashboard
  • close Data Management
  • check Lead Capture
  • check Lead Distribution
  • close Lead Scoring
  • check Performance Management
  • check Auto-Dialing
  • check Call List Management
  • check Call Recording
  • check Campaign Management
  • check Dashboard
  • check Data Management
  • check Lead Capture
  • check Lead Distribution
  • check Lead Scoring
  • check Performance Management

Screenshots

View 3 screenshots 96495 thumb
View 5 screenshots 107453 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Bitrix24 vs CallCenterNOW

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