Copper vs VanillaSoft

Starting Price

$19.00/month/user

Not provided by vendor

Best For

Small and medium-sized businesses looking for an easy to use CRM that automates repetitive tasks and integrates with the tools they already use (like Gmail, Mailchimp, and Slack).

Inside and remote sales teams.

Rating


4.4 / 5
(361)
Read All Reviews

4.7 / 5
(138)
Read All Reviews

Ideal number of Users

1 - 499

2 - 499

Ease of Use


4.5 / 5


  • "It is super intuitive to use. Has a great "pipeline" view so that I can see how my brokerage is running."

  • "My husband is the primary user of the software, but we both are impressed with the ease of use in Google and related software."


4.7 / 5


  • "The ease of use is great, and it speeds up my workflow immensely. Can't imagine not having it now that I do."

  • "Very easy to use, love coming to work. When calling people the previous notes are very helpful."

Customer Support


4.4 / 5


  • "Very easy to use, the support team is very proactive and enthusiastic to make sure you understand how to maximixe the use of the service."

  • "You have a Dashboard AND can add prospects straight from your email account. Customer Service is phenomenal."


4.6 / 5


  • "The Customer Support is excellent. My small company has no in house CRM administrator, so I have to figure issues out myself."

  • "Great customer support makes up for any lack of features or the difficulty of using VSoft after transitioning from Salesforce."

Features & Functionality


4.1 / 5


  • "Great integration with g suite of that's your go-to ecosystem. Nice and simple interface."

  • "Getting updates and emails from time to time from staff has been awesome and their replies to any issues come rather quickly."


4.5 / 5


  • "I like the simplicity and ease of VanillaSoft. It is easy to transition from columns along with the ability to multitask."

  • "The intuitive and easy flow of this CRM system is excellent, it helps keep business moving and complications minimized."

Value for Money


4.1 / 5


  • "Seamless integration with our existing Google accounts. We save time, money and headaches."

  • "Not the most cost effective CRM out there but the native G Suite integration is irreplaceable."


4.7 / 5


  • "The price can be lower and also improve the overall workflow of the product."

  • "VanillaSoft is easy to configure, fairly simple to use and inexpensive."

Product Features

  • check Auto-Dialing
  • check Call List Management
  • close Call Recording
  • check Campaign Management
  • check Dashboard
  • check Data Management
  • check Lead Capture
  • close Lead Distribution
  • close Lead Scoring
  • check Performance Management
  • check Auto-Dialing
  • check Call List Management
  • check Call Recording
  • check Campaign Management
  • check Dashboard
  • check Data Management
  • close Lead Capture
  • check Lead Distribution
  • check Lead Scoring
  • close Performance Management

Screenshots

View 5 screenshots 191805 thumb
View 5 screenshots 21300 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Copper vs VanillaSoft

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