Mixmax vs Koala Cloud Call Center

Starting Price

$9.00/month/user

$89.00/month/user

Best For

Mixmax is perfect for large inbound & outbound sales teams, recruiters, entrepreneurs, customer success, and real estate professionals.

The Koala's target market is for small businesses, call centers, or major corporations looking for a complete CRM and dialing system that is cost effective, simple, but still powerful.

Rating


4.5 / 5
(163)
Read All Reviews
(0)

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


4.5 / 5


  • "It's super intuitive and easy to use. Helps me track meetings, emails, responses, etc."

  • "All the features are just so good and work together so nicely. The dashboard is really sleek and intuitive."



Customer Support


4.4 / 5




Features & Functionality


4.6 / 5


  • "Great software and works really good, would be great to have some UX improvements."

  • "Love the interface and thoughtful selection of features - fits a variety of use cases even if you don't primarily do sales and outreach."



Value for Money


4.3 / 5


  • "The pricing is decent but they have been upping the price for sometime now. It connects seamlessly with SalesForce which is great."

  • "Lots of features in the lower priced tiers. One day I want to upgrade and have even more awesome stuff."



Product Features

  • check Auto-Dialing
  • close Call List Management
  • check Call Recording
  • close Campaign Management
  • close Dashboard
  • close Data Management
  • close Lead Capture
  • close Lead Distribution
  • close Lead Scoring
  • close Performance Management
  • close Auto-Dialing
  • close Call List Management
  • check Call Recording
  • check Campaign Management
  • check Dashboard
  • close Data Management
  • check Lead Capture
  • close Lead Distribution
  • check Lead Scoring
  • check Performance Management

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Mixmax vs Koala Cloud Call Center

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