Gong.io vs Newfies-Dialer

Starting Price

Not provided by vendor

$99.00/month

Best For

Sales and service organizations that sell over phone or web conference.

Companies, organisations and political campaigners wishing call their contacts with a pre-recorded message, who need the option to transfer to a live agent in their call centre.

Ideal number of Users

2 - 1000+

1 - 99

Rating


4.8 / 5
(371)
Read All Reviews

5 / 5
(4)

Ease of Use


4.7 / 5


  • "I love that Gong automatically records, transcribes and coaches each call. It is super intuitive and is great for self-review, peer review, and coaching."

  • "I like the ability to see my overall areas of improvement and the analytics behind my calls. Also like the overall ease of use in looking at others calls to learn from them."


5 / 5


Customer Support


4.7 / 5



5 / 5


Features & Functionality


4.7 / 5


  • "Outstanding way to retain information discussed, study my own and other behaviors to improve. It's quickened our new hire on-boarding and improves direct coaching."

  • "I love that we're able to quickly find calls, be strategic with our quality assurance process, provide managers with a tool to help coach their team and build them up with specific examples."


4.8 / 5


Value for Money


4.7 / 5



5 / 5


Product Features

  • Auto-Dialing
  • Call List Management
  • Call Recording
  • Campaign Management
  • Dashboard
  • Data Management
  • Lead Capture
  • Lead Distribution
  • Lead Scoring
  • Performance Management
  • Auto-Dialing
  • Call List Management
  • Call Recording
  • Campaign Management
  • Dashboard
  • Data Management
  • Lead Capture
  • Lead Distribution
  • Lead Scoring
  • Performance Management

Screenshots

View 5 screenshots 151648 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Gong.io vs Newfies-Dialer

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Newfies-Dialer vs Gong.io