Outreach vs VanillaSoft

Starting Price

Not provided by vendor Not provided by vendor

Best For

Chief Revenue Officer, Chief Sales Officer, SVP/RVP Sales, VP Sales, Sales Director, Sales Manager, Sales Operations, Sales Enablement.

Inside and remote sales teams.

Rating


4.4 / 5
(186)
Read All Reviews

4.7 / 5
(139)
Read All Reviews

Ideal number of Users

1 - 1000+

2 - 499

Ease of Use


4.2 / 5


  • "This software is easy to use, always innovating, and a great tool to manage your sales workflows and pipeline."

  • "It's pretty easy to use and figure out. Not much help is needed to make it work."


4.7 / 5


  • "The ease of use is great, and it speeds up my workflow immensely. Can't imagine not having it now that I do."

  • "Very easy to use, love coming to work. When calling people the previous notes are very helpful."

Customer Support


4.3 / 5


  • "Their customer service is great whenever I have questions and the product has paid for itself ten-fold."

  • "Very convoluted process and it is almost counterproductive how hard this is to use. Customer support team is really responsive though."


4.6 / 5


  • "The Customer Support is excellent. My small company has no in house CRM administrator, so I have to figure issues out myself."

  • "Great customer support makes up for any lack of features or the difficulty of using VSoft after transitioning from Salesforce."

Features & Functionality


4.4 / 5


  • "Wonderful and knowledgeable CS team. Very well designed software which presents calls, opportunities, engagements and so on in one neat UI."

  • "Ease of sequencing prospects and friendly interface."


4.5 / 5


  • "I like the simplicity and ease of VanillaSoft. It is easy to transition from columns along with the ability to multitask."

  • "The intuitive and easy flow of this CRM system is excellent, it helps keep business moving and complications minimized."

Value for Money


4.3 / 5



4.7 / 5


  • "The price can be lower and also improve the overall workflow of the product."

  • "VanillaSoft is easy to configure, fairly simple to use and inexpensive."

Product Features

  • check Auto-Dialing
  • check Call List Management
  • check Call Recording
  • close Campaign Management
  • check Dashboard
  • check Data Management
  • close Lead Capture
  • close Lead Distribution
  • check Lead Scoring
  • check Performance Management
  • check Auto-Dialing
  • check Call List Management
  • check Call Recording
  • check Campaign Management
  • check Dashboard
  • check Data Management
  • close Lead Capture
  • check Lead Distribution
  • check Lead Scoring
  • close Performance Management

Screenshots

View 5 screenshots 78631 thumb
View 5 screenshots 21300 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Outreach vs VanillaSoft

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