Copper vs CallCenterNOW

Starting Price

$19.00/month/user

Not provided by vendor

Best For

Small and medium-sized businesses looking for an easy to use CRM that automates repetitive tasks and integrates with the tools they already use (like Gmail, Mailchimp, and Slack).

Our clients' businesses rely on high uptime, efficient inbound and outbound calling in order to meet their B2B and B2C business missions.

Rating


4.3 / 5
(362)
Read All Reviews

4.8 / 5
(132)
Read All Reviews

Ideal number of Users

1 - 499

10 - 1000+

Ease of Use


4.5 / 5


  • "It is super intuitive to use. Has a great "pipeline" view so that I can see how my brokerage is running."

  • "My husband is the primary user of the software, but we both are impressed with the ease of use in Google and related software."


4.8 / 5


  • "Not only because of their easy to use and easy to understand software but because of the Awesome support team they have working along side."

  • "For the price and ease of use this is one of best dialers on the market."

Customer Support


4.4 / 5


  • "Very easy to use, the support team is very proactive and enthusiastic to make sure you understand how to maximixe the use of the service."

  • "You have a Dashboard AND can add prospects straight from your email account. Customer Service is phenomenal."


4.8 / 5


  • "If anyone reads this comment. This is the best system out there, also the customer service is outstanding."

  • "Great service, great tech support, really the best on the market."

Features & Functionality


4.1 / 5


  • "Great integration with g suite of that's your go-to ecosystem. Nice and simple interface."

  • "Getting updates and emails from time to time from staff has been awesome and their replies to any issues come rather quickly."


4.7 / 5


  • "Very good customization. Does many things that help our business."

  • "Ease of use and useful tools and interface, loading leads is easy and intuitive."

Value for Money


4.1 / 5


  • "Seamless integration with our existing Google accounts. We save time, money and headaches."

  • "Not the most cost effective CRM out there but the native G Suite integration is irreplaceable."


4.7 / 5


  • "For a company to be able to offer all this and be one of the most cost effective solutions out there is truly a blessing for call centers."

  • "The features that ChaseData Dialer provided us fit our needs along with lowering our cost substantially."

Product Features

  • check Auto-Dialing
  • check Call List Management
  • close Call Recording
  • check Campaign Management
  • check Dashboard
  • check Data Management
  • check Lead Capture
  • close Lead Distribution
  • close Lead Scoring
  • check Performance Management
  • check Auto-Dialing
  • check Call List Management
  • check Call Recording
  • check Campaign Management
  • check Dashboard
  • check Data Management
  • check Lead Capture
  • check Lead Distribution
  • check Lead Scoring
  • check Performance Management

Screenshots

View 5 screenshots 191805 thumb
View 5 screenshots 107453 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Copper vs CallCenterNOW

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