# 2025 Capterra Shortlist for Inside Sales | Capterra

> Discover the highest-rated & most popular Inside Sales Software of 2025. Make Capterra Shortlist your first stop when searching for software.

Source: https://www.capterra.com/inside-sales-software/shortlist

---

# 2025 Capterra Shortlist for Inside Sales

-   [All Products](https://www.capterra.com/inside-sales-software/)
-   [Capterra Shortlist](https://www.capterra.com/inside-sales-software/shortlist/)

[How it was made](#methodology)

## / Get to a better list with verified ratings & reviews

Capterra Shortlist charts the highest-rated and most popularsoftware products. Explore, save your progress, and share with colleagues. Want to learn more? [Read Full Scoring Methodology](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology)

[

](https://www.capterra.com/p/61368/Salesforce/)

## [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

[4.4 (18768)](https://www.capterra.com/p/61368/Salesforce/reviews/)[View all reviews](https://www.capterra.com/p/61368/Salesforce/reviews/)

[](https://www.capterra.com/p/61368/Salesforce/)

Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.

Overall Score

90/100

Popularity: 43/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.0

Customer Service

4.1

Features

4.4

Value for Money

4.0

Paid plans start at

$25.00Per Month

Free Trial

Free Version

Category Features

13/15

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/132666/Pipedrive/)

## [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

[4.5 (3043)](https://www.capterra.com/p/132666/Pipedrive/reviews/)[View all reviews](https://www.capterra.com/p/132666/Pipedrive/reviews/)

[](https://www.capterra.com/p/132666/Pipedrive/)

Pipedrive is inside sales CRM software that prioritizes your interactions, allowing you to focus your efforts on the right ones.

Overall Score

89/100

Popularity: 44/50

Ratings: 45/50

Review Breakdown

Ease of Use

4.5

Customer Service

4.4

Features

4.3

Value for Money

4.4

Paid plans start at

$19.00Per Month

Free Trial

Free Version

Category Features

13/15

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/207295/Seamless-AI/)

## [Seamless](https://www.capterra.com/p/207295/Seamless-AI/)

[4.5 (492)](https://www.capterra.com/p/207295/Seamless-AI/reviews/)[View all reviews](https://www.capterra.com/p/207295/Seamless-AI/reviews/)

Inside Sales pros, get Direct Access to B2B Decision Makers. Use our AI to increase accuracy in prospecting & shorten your sales cycle!

Overall Score

87/100

Popularity: 39/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.5

Customer Service

4.3

Features

4.4

Value for Money

4.3

Paid plans start at

Not provided by the vendor

Category Features

8/15

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/169083/Cognism/)

## [Cognism](https://www.capterra.com/p/169083/Cognism/)

[4.7 (255)](https://www.capterra.com/p/169083/Cognism/reviews/)[View all reviews](https://www.capterra.com/p/169083/Cognism/reviews/)

[](https://www.capterra.com/p/169083/Cognism/)

Cognism provides accurate, compliant-first B2B data and sales intelligence for teams growing across Europe and beyond.

Overall Score

86/100

Popularity: 38/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.8

Customer Service

4.6

Features

4.6

Value for Money

4.5

Paid plans start at

$1000.00Per Month

Free Trial

Free Version

Category Features

6/15

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/118921/Less-Annoying-CRM/)

## [Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/)

[4.8 (646)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/)[View all reviews](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/)

[](https://www.capterra.com/p/118921/Less-Annoying-CRM/)

Less Annoying CRM helps sales teams manage contacts, calendars, tasks, leads, collaboration, emails, agendas, and more.

Overall Score

84/100

Popularity: 35/50

Ratings: 49/50

Review Breakdown

Ease of Use

4.9

Customer Service

4.9

Features

4.5

Value for Money

4.9

Paid plans start at

$15.00Per Month

Free Trial

Free Version

Category Features

9/15

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/245800/Monday-CRM/)

## [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)

[4.7 (453)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)[View all reviews](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

[](https://www.capterra.com/p/245800/Monday-CRM/)

monday CRM enables revenue teams to improve efficiency at every stage of the customer journey.

Overall Score

83/100

Popularity: 36/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.7

Customer Service

4.6

Features

4.5

Value for Money

4.5

Paid plans start at

$12.00Per Month

Free Trial

Free Version

Category Features

11/15

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/113540/Bitrix24/)

## [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

[4.2 (986)](https://www.capterra.com/p/113540/Bitrix24/reviews/)[View all reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/)

[](https://www.capterra.com/p/113540/Bitrix24/)

With over 15 million users, Bitrix24 is #1 free inside sales platform in the world.

Overall Score

82/100

Popularity: 38/50

Ratings: 44/50

Review Breakdown

Ease of Use

4.0

Customer Service

4.0

Features

4.3

Value for Money

4.2

Paid plans start at

€61.00Per Month

Free Trial

Free Version

Category Features

14/15

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/158696/Apollo/)

## [Apollo.io](https://www.capterra.com/p/158696/Apollo/)

[4.5 (389)](https://www.capterra.com/p/158696/Apollo/reviews/)[View all reviews](https://www.capterra.com/p/158696/Apollo/reviews/)

[](https://www.capterra.com/p/158696/Apollo/)

Power your go-to-market with one platform. Fueled by the most accurate data on 210M contacts and 35M companies.

Overall Score

81/100

Popularity: 37/50

Ratings: 44/50

Review Breakdown

Ease of Use

4.5

Customer Service

4.2

Features

4.5

Value for Money

4.4

Paid plans start at

Not provided by the vendor

Category Features

10/15

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/178819/EngageBay-Marketing/)

## [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)

[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)[View all reviews](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

[](https://www.capterra.com/p/178819/EngageBay-Marketing/)

AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

Overall Score

81/100

Popularity: 33/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.5

Customer Service

4.8

Features

4.6

Value for Money

4.7

Paid plans start at

$14.99Per Month

Free Trial

Free Version

Category Features

10/15

REVIEW BREAKDOWN

PRICING

PROS & CONS

Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

[

](https://www.capterra.com/p/157853/JustCall/)

## [JustCall](https://www.capterra.com/p/157853/JustCall/)

[4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/)[View all reviews](https://www.capterra.com/p/157853/JustCall/reviews/)

[](https://www.capterra.com/p/157853/JustCall/)

JustCall’s Conversation Intelligence gives sales teams clear insights to refine pitches, improve coaching, and close more deals.

Overall Score

80/100

Popularity: 36/50

Ratings: 44/50

Review Breakdown

Ease of Use

4.3

Customer Service

4.1

Features

4.1

Value for Money

4.1

Paid plans start at

$29.00Per Month

Free Trial

Free Version

Category Features

9/15

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/198383/Lusha/)

## [Lusha](https://www.capterra.com/p/198383/Lusha/)

[4.0 (397)](https://www.capterra.com/p/198383/Lusha/reviews/)[View all reviews](https://www.capterra.com/p/198383/Lusha/reviews/)

[](https://www.capterra.com/p/198383/Lusha/)

Lusha is an all-in-one sales intelligence solution that helps you prospect at scale and speed up sales with less work.

Overall Score

79/100

Popularity: 34/50

Ratings: 45/50

Review Breakdown

Ease of Use

4.6

Customer Service

3.9

Features

4.1

Value for Money

3.7

Paid plans start at

$49.00Per Month

Free Trial

Free Version

Category Features

6/15

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/207290/Ploomes/)

## [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/)

[4.9 (420)](https://www.capterra.com/p/207290/Ploomes/reviews/)[View all reviews](https://www.capterra.com/p/207290/Ploomes/reviews/)

[](https://www.capterra.com/p/207290/Ploomes/)

Ploomes automates lead tracking, follow-ups, and proposals—giving inside sales teams visibility, speed, and control to close more deals

Overall Score

77/100

Popularity: 27/50

Ratings: 50/50

Review Breakdown

Ease of Use

4.8

Customer Service

4.7

Features

4.8

Value for Money

4.7

Paid plans start at

$22.00Per Month

Free Trial

Free Version

Category Features

8/15

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/10011093/Breakcold/)

## [Breakcold](https://www.capterra.com/p/10011093/Breakcold/)

[4.8 (92)](https://www.capterra.com/p/10011093/Breakcold/reviews/)[View all reviews](https://www.capterra.com/p/10011093/Breakcold/reviews/)

[](https://www.capterra.com/p/10011093/Breakcold/)

Breakcold is an AI-Native CRM for SMBs with or without sales teams (e.g., agencies & startups). The CRM works autonomously to eliminate

Overall Score

76/100

Popularity: 28/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.8

Customer Service

4.9

Features

4.7

Value for Money

4.9

Paid plans start at

$29.00Per Month

Free Trial

Free Version

Category Features

5/15

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/157969/Gong-io/)

## [Gong.io](https://www.capterra.com/p/157969/Gong-io/)

[4.8 (560)](https://www.capterra.com/p/157969/Gong-io/reviews/)[View all reviews](https://www.capterra.com/p/157969/Gong-io/reviews/)

[](https://www.capterra.com/p/157969/Gong-io/)

Gong empowers your inside sales organization by unlocking your most valuable data set — your customer conversations.

Overall Score

76/100

Popularity: 29/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.7

Customer Service

4.7

Features

4.7

Value for Money

4.6

Paid plans start at

Not provided by the vendor

Category Features

8/15

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/27609/VanillaSoft/)

## [Vanillasoft](https://www.capterra.com/p/27609/VanillaSoft/)

[4.6 (233)](https://www.capterra.com/p/27609/VanillaSoft/reviews/)[View all reviews](https://www.capterra.com/p/27609/VanillaSoft/reviews/)

[](https://www.capterra.com/p/27609/VanillaSoft/)

VanillaSoft empowers inside sales teams to respond to leads faster, engage consistently, and develop more qualified opportunities.

Overall Score

76/100

Popularity: 30/50

Ratings: 46/50

Review Breakdown

Ease of Use

4.6

Customer Service

4.5

Features

4.4

Value for Money

4.5

Paid plans start at

Not provided by the vendor

Category Features

10/15

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/152769/eWay-CRM/)

## [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)

[4.5 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)[View all reviews](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

[](https://www.capterra.com/p/152769/eWay-CRM/)

Turn your Microsoft 365 into a fully-fledged CRM with eWay-CRM. Use your CRM in Outlook, Teams, SharePoint, and other 365 apps.

Overall Score

76/100

Popularity: 32/50

Ratings: 44/50

Review Breakdown

Ease of Use

4.4

Customer Service

4.6

Features

4.3

Value for Money

4.4

Paid plans start at

$20.00Per Month

Free Trial

Free Version

Category Features

12/15

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/155563/Freshsales/)

## [Freshsales](https://www.capterra.com/p/155563/Freshsales/)

[4.5 (621)](https://www.capterra.com/p/155563/Freshsales/reviews/)[View all reviews](https://www.capterra.com/p/155563/Freshsales/reviews/)

[](https://www.capterra.com/p/155563/Freshsales/)

Freshsales is packed with features and a highly intuitive UI so that you don't have to juggle multiple tools to run your business.

Overall Score

75/100

Popularity: 31/50

Ratings: 44/50

Review Breakdown

Ease of Use

4.4

Customer Service

4.4

Features

4.4

Value for Money

4.4

Paid plans start at

$11.00Per Month

Free Trial

Free Version

Category Features

12/15

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/212980/https-salesblink-io/)

## [SalesBlink](https://www.capterra.com/p/212980/https-salesblink-io/)

[4.7 (248)](https://www.capterra.com/p/212980/https-salesblink-io/reviews/)[View all reviews](https://www.capterra.com/p/212980/https-salesblink-io/reviews/)

[](https://www.capterra.com/p/212980/https-salesblink-io/)

SalesBlink is a comprehensive tool designed to streamline sales process and boost productivity.

Overall Score

75/100

Popularity: 27/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.6

Customer Service

4.7

Features

4.5

Value for Money

4.8

Paid plans start at

$25.00Per Month

Free Trial

Free Version

Category Features

6/15

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/156234/Salesmate/)

## [Salesmate](https://www.capterra.com/p/156234/Salesmate/)

[4.7 (102)](https://www.capterra.com/p/156234/Salesmate/reviews/)[View all reviews](https://www.capterra.com/p/156234/Salesmate/reviews/)

[](https://www.capterra.com/p/156234/Salesmate/)

A modern sales CRM that helps sales reps be more productive, increase their sales, and engage clients.

Overall Score

73/100

Popularity: 26/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.7

Customer Service

4.9

Features

4.6

Value for Money

4.8

Paid plans start at

$29.00Per Month

Free Trial

Free Version

Category Features

15/15

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/130149/bpm-online-CRM/)

## [Creatio CRM](https://www.capterra.com/p/130149/bpm-online-CRM/)

[4.7 (133)](https://www.capterra.com/p/130149/bpm-online-CRM/reviews/)[View all reviews](https://www.capterra.com/p/130149/bpm-online-CRM/reviews/)

[](https://www.capterra.com/p/130149/bpm-online-CRM/)

New Era of CRM: Built on AI. Ready to act

Overall Score

72/100

Popularity: 25/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.7

Customer Service

4.7

Features

4.7

Value for Money

4.7

Paid plans start at

$25.00Per Month

Free Trial

Free Version

Category Features

10/15

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/157977/SalesLoft/)

## [SalesLoft](https://www.capterra.com/p/157977/SalesLoft/)

[4.3 (231)](https://www.capterra.com/p/157977/SalesLoft/reviews/)[View all reviews](https://www.capterra.com/p/157977/SalesLoft/reviews/)

[](https://www.capterra.com/p/157977/SalesLoft/)

The #1 platform to codify & automate dynamic sales plays, facilitate coaching, & deliver insights at every stage of the revenue cycle.

Overall Score

70/100

Popularity: 25/50

Ratings: 45/50

Review Breakdown

Ease of Use

4.3

Customer Service

4.1

Features

4.2

Value for Money

4.1

Paid plans start at

$0.01

Free Trial

Free Version

Category Features

11/15

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/219046/Squaretalk-Matrix/)

## [Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)

[4.9 (101)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)[View all reviews](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

[](https://www.capterra.com/p/219046/Squaretalk-Matrix/)

Squaretalk is an all-in-one contact center platform that increases lead engagement, contact rates, team performance and personalization

Overall Score

70/100

Popularity: 22/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.9

Customer Service

4.9

Features

4.7

Value for Money

4.7

Paid plans start at

$25.00Per Month

Free Trial

Free Version

Category Features

12/15

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/135636/Kixie-PowerCall/)

## [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)

[4.6 (293)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)[View all reviews](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

[](https://www.capterra.com/p/135636/Kixie-PowerCall/)

Kixie is an AI-powered revenue communications platform that enhances calling and texting for optimal performance and efficiency.

Overall Score

68/100

Popularity: 23/50

Ratings: 45/50

Review Breakdown

Ease of Use

4.7

Customer Service

4.7

Features

4.6

Value for Money

4.6

Paid plans start at

Not provided by the vendor

Category Features

11/15

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/129925/Lime/)

## [Lime CRM](https://www.capterra.com/p/129925/Lime/)

[4.3 (145)](https://www.capterra.com/p/129925/Lime/reviews/)[View all reviews](https://www.capterra.com/p/129925/Lime/reviews/)

[](https://www.capterra.com/p/129925/Lime/)

Lime CRM is a user-friendly CRM for +10 users, adapted to the needs of your marketing, sales and support teams for an easier workday.

Overall Score

68/100

Popularity: 24/50

Ratings: 44/50

Review Breakdown

Ease of Use

4.3

Customer Service

4.5

Features

4.0

Value for Money

4.0

Paid plans start at

€65.00Per Month

Free Trial

Free Version

Category Features

10/15

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/153130/Forcemanager/)

## [Sage Sales Management](https://www.capterra.com/p/153130/Forcemanager/)

[4.6 (164)](https://www.capterra.com/p/153130/Forcemanager/reviews/)[View all reviews](https://www.capterra.com/p/153130/Forcemanager/reviews/)

[](https://www.capterra.com/p/153130/Forcemanager/)

The CRM to Supercharge Sales Teams. On the road. In the office. From home. Powered by AI.

Overall Score

67/100

Popularity: 19/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.6

Customer Service

4.5

Features

4.5

Value for Money

4.3

Paid plans start at

€19.00Per Month

Free Trial

Free Version

Category Features

8/15

REVIEW BREAKDOWN

PRICING

PROS & CONS

[View All Inside Sales Software](https://www.capterra.com/inside-sales-software/)

Most Popular

Popularity Score

Popular

Highly Rated

Ratings Score

Highest Rated

To ensure objectivity and avoid any bias, Capterra Shortlist mathematically combines two key dimensions: a ratings score and a popularity score. These two dimensions are combined to plot top products on the grid and create a total score for a stack-ranked list view—all independent of vendor influence.

Date published:September 3, 2025