# Best Internal Communications Software 2026 | Capterra

> Find the top Internal Communications software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs.

Source: https://www.capterra.com/internal-communications-software/s/windows

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# Best Internal Communications Software

Last updated on April 22, 2026

How to find the right Internal Communications Software?

Learn more from our team about Internal Communications Software pricing features and benefits in our Internal Communications Buyers Guide

Verified Insights

Provider data verified by our Software Research team and reviews moderated by our Reviews Verification team.  
[Learn more](https://www.capterra.com/our-story/)

## What is internal communications software?

Researched by: [Capterra](https://www.capterra.com/resources/author/capterra/)

Updated on April 22, 2026

Internal communications software is a tool for employees of an organization to share information among themselves. The tool helps users communicate in a secure and organized manner using chat channels with file sharing and document storage capabilities.  

Internal communications software can also facilitate greater collaboration among employees by supporting voice and video calling.

* * *

For more information consult our [Internal Communications Buyers Guide](#buyers-guide-content)

[4.7 (79)](https://www.capterra.com/p/141371/Eyo-EmployeeApp/reviews/)

The first AI-native employee experience platform connecting Comms, HR, and IT to deliver trusted, personalized experiences for everyone [Learn more about Staffbase](https://www.capterra.com/p/141371/Eyo-EmployeeApp/)

[4.7 (131)](https://www.capterra.com/p/173179/Blink/reviews/)

Great for:

Ease of Use

Blink is the leading Internal Communications platform that delivers a modern digital employee experience. [Learn more about Blink](https://www.capterra.com/p/173179/Blink/)

81% of users recommend this product

[4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/)

Great for:

Value for Money

Experience the only internal communications software designed to help maintain control and respond with precision—no matter what.  [Learn more about AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/)

93% of users recommend this product

[4.7 (1055)](https://www.capterra.com/p/179015/OnBoard-Board-Portal/reviews/)

Great for:

Enterprise

OnBoard is a leading board management software trusted by 6,000+ organizations. Experience the difference—start your free trial today. [Learn more about OnBoard](https://www.capterra.com/p/179015/OnBoard-Board-Portal/)

89% of users recommend this product

[4.3 (32)](https://www.capterra.com/p/251791/Haiilo/reviews/)

Haiilo’s Internal Communications tool helps organizations reach and engage every employee – no matter the role, location, or device.  [Learn more about Haiilo](https://www.capterra.com/p/251791/Haiilo/)

[4.5 (29)](https://www.capterra.com/p/167289/Hub/reviews/)

Create a more engaging employee experience with HUB. Tailor your comms to suit different user groups, with our easy-to-use solution [Learn more about Hub](https://www.capterra.com/p/167289/Hub/)

[4.3 (14)](https://www.capterra.com/p/154074/DeskAlerts/reviews/)

Cut through the communication noise and reach employees in seconds with targeted, multi-channel notifications they can’t miss. [Learn more about DeskAlerts](https://www.capterra.com/p/154074/DeskAlerts/)

[4.6 (23)](https://www.capterra.com/p/153146/Unily/reviews/)

Built for global enterprises, Unily is the employee experience platform that enables organizations to move faster. [Learn more about Unily](https://www.capterra.com/p/153146/Unily/)

[4.7 (25)](https://www.capterra.com/p/229355/EdWorking/reviews/)

All in one, AI powered workspace for tasks, docs, chat, video, files, and search. [Learn more about Edworking](https://www.capterra.com/p/229355/EdWorking/)

[4.6 (38)](https://www.capterra.com/p/176777/Happeo/reviews/)

Happeo is the trusted solution to information chaos, helping companies to move fast while staying in control. [Learn more about Happeo](https://www.capterra.com/p/176777/Happeo/)

[4.7 (52)](https://www.capterra.com/p/190684/Trillian/reviews/)

Trillian is a business and clinical communication platform used by companies and healthcare systems of all sizes. [Learn more about Trillian](https://www.capterra.com/p/190684/Trillian/)

[4.8 (4)](https://www.capterra.com/p/186224/Proze/#reviews)

SaaS Employee Communications Platform - powerful, drag&drop simplicity for creating engaging and effective multi-channel communications [Learn more about Proze](https://www.capterra.com/p/186224/Proze/)

[## Slack](https://www.capterra.com/p/135003/Slack/)

[4.7 (24071)](https://www.capterra.com/p/135003/Slack/reviews/)

[Capterra Shortlist](https://www.capterra.com/internal-communications-software/shortlist/)

Great for:

Chat/Messaging

Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity & AI features. [Learn more about Slack](https://www.capterra.com/p/135003/Slack/)

86% of users recommend this product

[## Trello](https://www.capterra.com/p/211559/Trello/)

[4.5 (23506)](https://www.capterra.com/p/211559/Trello/reviews/)

Good for:

Small Business

Trello is a cloud-based project management software that helps teams organize and manage their tasks and projects from anywhere. [Learn more about Trello](https://www.capterra.com/p/211559/Trello/)

[## Jira](https://www.capterra.com/p/19319/JIRA/)

[4.4 (15336)](https://www.capterra.com/p/19319/JIRA/reviews/)

Good for:

Enterprise

Jira is a project tracking software that helps agile teams plan, track, and release software through comprehensive issue management. [Learn more about Jira](https://www.capterra.com/p/19319/JIRA/)

[## Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[4.6 (14553)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Great for:

Small Business

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work.  [Learn more about Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

85% of users recommend this product

[## Basecamp](https://www.capterra.com/p/56808/Basecamp/)

[4.3 (14408)](https://www.capterra.com/p/56808/Basecamp/reviews/)

Good for:

Mid-Size Business

Basecamp is a team collaboration system designed to be straightforward, easy for teams to adopt, and perfect for team managers. [Learn more about Basecamp](https://www.capterra.com/p/56808/Basecamp/)

[## Asana](https://www.capterra.com/p/184581/Asana-PM/)

[4.5 (13555)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Good for:

Value for Money

Asana is the easiest way to organize and manage work across teams at scale. See why Asana is a top performer on Capterra. [Learn more about Asana](https://www.capterra.com/p/184581/Asana-PM/)

[## GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

[4.4 (11525)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

[Capterra Shortlist](https://www.capterra.com/internal-communications-software/shortlist/)

Good for:

Ease of Use

GoTo Meeting is a web conferencing software that provides businesses with a secure virtual meeting platform for collaboration. [Learn more about GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

[## monday.com](https://www.capterra.com/p/147657/monday-com/)

[4.6 (5738)](https://www.capterra.com/p/147657/monday-com/reviews/)

Good for:

Customer Service

monday.com, an open platform for all of your team's work, improves communication with in-app threads and full visibility. [Learn more about monday.com](https://www.capterra.com/p/147657/monday-com/)

[## Connecteam](https://www.capterra.com/p/153140/Connecteam/)

[4.6 (5120)](https://www.capterra.com/p/153140/Connecteam/reviews/)

[Capterra Shortlist](https://www.capterra.com/internal-communications-software/shortlist/)

Great for:

Mid-Size Business

Reinvent communication and engagement in your organization with Connecteam's complete set of communication tools. [Learn more about Connecteam](https://www.capterra.com/p/153140/Connecteam/)

[## Confluence](https://www.capterra.com/p/136446/Confluence/)

[4.5 (3671)](https://www.capterra.com/p/136446/Confluence/reviews/)

Great for:

Access Controls/Permissions

Use Confluence to keep your employees in the loop and engaged. [Learn more about Confluence](https://www.capterra.com/p/136446/Confluence/)

[## GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/)

[4.5 (2072)](https://www.capterra.com/p/163335/GoToWebinar/reviews/)

Good for:

Features

GoTo Webinar powers millions of webinars each year and is now part of GoTo Connect, all-in-one communications software built for SMBs. [Learn more about GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/)

[## Miro](https://www.capterra.com/p/128955/Miro/)

[4.7 (1683)](https://www.capterra.com/p/128955/Miro/reviews/)

Popular

The #1 online collaborative whiteboard platform where teams get work done. [Learn more about Miro](https://www.capterra.com/p/128955/Miro/)

86% of users recommend this product

[## Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)

[4.4 (1351)](https://www.capterra.com/p/168669/Workplace/reviews/)

[Capterra Shortlist](https://www.capterra.com/internal-communications-software/shortlist/)

Great for:

Real-Time Chat

Workplace makes business communication fast, fun and reliable, with features such as groups, live video and instant messaging. [Learn more about Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)

Page 1 of 12

Filter (297) Products:

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Sponsored

* * *

Plan Type

Free Trial

Popular

85% of professionals opt for a 30-day trial before the software purchase

Other subsciption plans:

Free Version

Monthly Subscription

Annual Subscription

One-Time License

Key Features

All key features

Popular

We have selected the most important and critical features as defined by Capterra user reviews

Access Controls/Permissions

Activity/News Feed

AI Copilot

Alerts/Notifications

Blogs

Chat/Messaging

Employee Database

Employee Photos

Generative AI

Meeting Management

Newsletter Management

Real-Time Chat

Screen Sharing

Survey/Poll Management

Video Conferencing

Deployment

Cloud, SaaS, Web-Based

Desktop Mac

Desktop Windows

Desktop Linux

On-Premise Windows

On-Premise Linux

Desktop Chromebook

Mobile Android

Mobile iPhone

Mobile iPad

Related Software Category:

[Employee Engagement Software](https://www.capterra.com/employee-engagement-software/)[Human Resources Software](https://www.capterra.com/human-resource-software/)[Corporate Wellness Software](https://www.capterra.com/corporate-wellness-software/)[Whistleblowing Software](https://www.capterra.com/whistleblowing-software/)[PEO Software](https://www.capterra.com/peo-software/)[DEI (Diversity, Equity & Inclusion) Software](https://www.capterra.com/dei-software/)[Employee Advocacy Software](https://www.capterra.com/employee-advocacy-software/)[Employee Recognition Software](https://www.capterra.com/employee-recognition-software/)[Intranet Software](https://www.capterra.com/intranet-software/)[Org Chart Software](https://www.capterra.com/org-chart-software/)

Table of Contents

-   [The benefits of internal communications software](#the-benefits-of-internal-communications-software)
-   [Typical features of internal communications software](#typical-features-of-internal-communications-software)
-   [The cost of internal communications software](#the-cost-of-internal-communications-software)
-   [Considerations when buying internal software](#considerations-when-buying-internal-software)
-   [Relevant internal communications software trends](#relevant-internal-communications-software-trends)

## The benefits of internal communications software

-   **Boosts employee efficiency**: By allowing users to quickly locate peers and begin conversing, internal communications software reduces the time required to search for information under heaps of emails or organize offline meetings.
    
-   **Reduces miscommunication**: This software enables users to clarify doubts arising over emails or during group meetings. Users can also share updated information with peer groups so everyone is aware of any task or project changes.
    
-   **Facilitates remote work**: Since the tool can be accessed on different devices, including smartphones, users can easily communicate with team members while on the go or when working from remote locations.
    

* * *

## Typical features of internal communications software

-   **Real-time chat**: Begin one-on-one conversations or send group messages on live chat channels. Classify channels as “private” or “public” to organize conversations and control accessibility.
    
-   **Chat transcripts**: Track past conversations between users by viewing detailed chat transcripts. 
-   **File sharing**: Share documents, images, voice recordings, and videos as attachments via the chat console to single or multiple users. 
-   **Activity dashboards**: Allow users to access employee data and connect with each other, along with accessing different chat channels to get organization-wide updates.  
-   **Voice and video calls**: Start a one-on-one voice or video call or engage in online web meetings by organizing group voice or video conferences. 

* * *

## The cost of internal communications software

Most products on the market are priced on a per user, per month basis. These can be divided into three pricing tiers based on starting prices.

**Price ranges\*:**

-   $1 - $3
    
-   $3 - $8
    
-   $8+
    

_\*The pricing included is for the entry-level/lowest-priced offering found on vendor websites on June 19, 2020. These ranges correspond to the 25th, 75th, and 100th percentiles of pricing information gathered from vendor websites of sample products._

The above list summarizes pricing for the base plans of most products. An enterprise or premium product that is priced higher may include additional features such as intranet, content management, and workforce management. Some leading vendors also offer free and open source versions of their software products. 

* * *

## Considerations when buying internal software

-   **Understand your employee requirements**: While internal communications software allows users to share information with each other and thereby remain updated about changes in processes and projects, these are not replacements for collaboration or project management solutions. Most internal communications systems primarily offer chat and file sharing functionalities and will not fulfill extensive collaboration and project management needs.
    
-   **Explore the tool's integration capabilities**: While using internal communications software, users need to be able to integrate it with other solutions used on a daily basis. For example, a common requirement can be turning a conversation into a task, requiring the tool to integrate with your existing project management solution.
    

* * *

## Relevant internal communications software trends

-   **More demand for interactive elements and personalization of communication**: Employees, especially Generation Z workers, want to be able to customize tools to suit their preferences. In the case of internal communications software, an example is the growing trend of customization of messages using emojis or GIFs.    
-   **Increasing use of data analytics**: Data analytics is becoming prevalent in internal communications software to track and measure metrics such as the percentage of users actively involved in communications or the number of interactions on a particular message. All of this data can help refine your internal communications strategy to meet employee engagement and productivity goals.
    

* * *

**Sources**

Products evaluated for the pricing calculation were taken from [Capterra’s directory page.](https://www.capterra.com/internal-communications-software/) The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in [Capterra’s directory](https://www.capterra.com/internal-communications-software/) that offer them.

The following sources were used for this document:

1\. [5 Global Trends In The Internal Communications Software Market](http://www.netnewsledger.com/2020/02/06/5-global-trends-in-the-internal-communication-software-market/) (accessed July 19, 2020)

2\. [3 Vital 2020 Internal Communications Trends You Need to Know](https://politemail.com/3-vital-2020-internal-communication-trends-you-need-to-know/) (accessed July 19, 2020)

3\. [8 Internal Communications Trends You Need To Know About In 2020](https://www.myhubintranet.com/internal-communications-trends-2020/) (accessed July 19, 2020)

4\. [Internal Communications Trends in 2020](https://www.beekeeper.io/blog/internal-communication-trends/) (accessed July 19, 2020)

5\. [5 Ways Data Will Improve Internal Communications](https://www.snapcomms.com/blog/data-analytics-internal-communications) (accessed July 19, 2020)