TouchBistro POS vs NCR Counterpoint Point of Sale

Starting Price

$69.99/month/user

Not provided by vendor

Best For

TouchBistro POS is perfect for any Full Service or Quick Service business looking to lower costs, increase efficiency and enhance their customer experience.

Designed for small to midsize businesses in the retail industry, it is a POS tool that provides custom reports, ticketing, and more.

Rating


4.3 / 5
(299)
Read All Reviews

3.7 / 5
(104)
Read All Reviews

Ideal number of Users

1 - 1000+

2 - 499

Ease of Use


4.4 / 5


  • "The most popular opinion from our staff is the ease of use with TouchBistro."

  • "Split check feature is great and easy to use the servers love it."


3.7 / 5


  • "I have been using NCR Aloha POS systems for over 8 years. They are easy to use, functional and overall good price for the quality."

  • "Counterpoint is a solid reliable product, easy to use for the end users. Dependable where it counted."

Customer Support


3.9 / 5


  • "Ease of use and customer service. We've had to call a few times for help and the staff has always been knowledgeable and helpful in our issues."

  • "TouchBistro has been great. Excellent customer service and support."


3.5 / 5


  • "At the time of service, customer service was great. Always someone available to help which is very important."

  • "They continue to have superior customer support, at any time of the day."

Features & Functionality


4.1 / 5


  • "The interface is super great. Really easy to teach others to use it."

  • "This platform is the easiest I have used for a POS. Great visual display, very easy to access the info from any device."


3.7 / 5


  • "A good product that just got better. Counterpoint now has a "Windows 10 like" UI."

  • "Focus on the machine to man interface, and also reduce the irrelevant introductions, just highlight the key messages in bold character."

Value for Money


4 / 5


  • "Price point is great for a small independent business. Ease of use: very easy to train new staff on the software."

  • "This is a well-designed intuitive software program. Very versatile and terrific value for the money."


3.5 / 5


  • "At first, I was concerned on the price, which did present a problem for my small new business however it quickly paid back for itself in value and investment."

  • "We do have one significant area of concern - like most software vendors, Radiant would like to increase their recurring revenue streams."

Product Features

  • check Bar POS
  • close Barcode Scanning
  • close Commission Management
  • check Discount Management
  • close eCommerce
  • check Gift Card Management
  • check Inventory Management
  • check Loyalty Program Support
  • check Pricing Management
  • check Restaurant POS
  • check Returns Tracking
  • check Sales Tracking
  • check User Access Permissions
  • close Bar POS
  • check Barcode Scanning
  • check Commission Management
  • check Discount Management
  • check eCommerce
  • check Gift Card Management
  • check Inventory Management
  • check Loyalty Program Support
  • check Pricing Management
  • close Restaurant POS
  • check Returns Tracking
  • check Sales Tracking
  • check User Access Permissions

Screenshots

View 5 screenshots 189564 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation

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TouchBistro POS vs NCR Counterpoint Point of Sale

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