# Page 2 | Best Issue Tracking Software 2026 | Capterra

> Page 2 - Find the top Issue Tracking software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs.

Source: https://www.capterra.com/issue-tracking-software

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# Best Issue Tracking Software - Page 2

[## Spiceworks Cloud Help Desk](https://www.capterra.com/p/102709/Spiceworks-IT-Help-Desk/)

[4.4 (584)](https://www.capterra.com/p/102709/Spiceworks-IT-Help-Desk/reviews/)

[Capterra Shortlist](https://www.capterra.com/issue-tracking-software/shortlist/)

Download IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps are also free. [Learn more about Spiceworks Cloud Help Desk](https://www.capterra.com/p/102709/Spiceworks-IT-Help-Desk/)

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[## SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)

[4.6 (577)](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/reviews/)

Track and resolve issues faster with AI-powered workflows. Centralize tracking and cut resolution time by up to 52%. [Learn more about SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)

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85% recommend this product

[## SysAid](https://www.capterra.com/p/107225/SysAid/)

[4.5 (519)](https://www.capterra.com/p/107225/SysAid/reviews/)

[Capterra Shortlist](https://www.capterra.com/issue-tracking-software/shortlist/)

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/)

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86% recommend this product

[## Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)

[4.4 (395)](https://www.capterra.com/p/268338/App-Cloud/reviews/)

Build around the customer with AI-powered apps to create amazing experiences. [Learn more about Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)

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[## Shortcut](https://www.capterra.com/p/160498/Shortcut/)

[4.6 (363)](https://www.capterra.com/p/160498/Shortcut/reviews/)

Shortcut is a fast project management platform built for high performing engineering teams. Free for teams up to 10 users. [Learn more about Shortcut](https://www.capterra.com/p/160498/Shortcut/)

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[## Quickbase](https://www.capterra.com/p/157262/QuickBase/)

[4.4 (329)](https://www.capterra.com/p/157262/QuickBase/reviews/)

Quickbase is a dynamic work and project management software that enables teams to solve problems and manage projects without coding. [Learn more about Quickbase](https://www.capterra.com/p/157262/QuickBase/)

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[## Milvus](https://www.capterra.com/p/202528/Milvus/)

[4.8 (298)](https://www.capterra.com/p/202528/Milvus/reviews/)

Intelligent helpdesk and IT management system. [Learn more about Milvus](https://www.capterra.com/p/202528/Milvus/)

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94% recommend this product

[## Rollbar](https://www.capterra.com/p/158230/Rollbar/)

[4.5 (263)](https://www.capterra.com/p/158230/Rollbar/reviews/)

The continuous code improvement platform. Proactively discover, predict, and remediate errors with real-time AI-assisted workflows. [Learn more about Rollbar](https://www.capterra.com/p/158230/Rollbar/)

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[## LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)

[4.4 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one intelligent plat [Learn more about LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)

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[## Issuetrak](https://www.capterra.com/p/16499/Issuetrak/)

[4.6 (205)](https://www.capterra.com/p/16499/Issuetrak/reviews/)

[Capterra Shortlist](https://www.capterra.com/issue-tracking-software/shortlist/)

Resolve issues better without breaking the bank. Gain peace of mind with a tool proven to meet the demands of issue tracking.  [Learn more about Issuetrak](https://www.capterra.com/p/16499/Issuetrak/)

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84% recommend this product

[## Vivantio](https://www.capterra.com/p/216733/Vivantio/)

[4.3 (178)](https://www.capterra.com/p/216733/Vivantio/reviews/)

Issue tracking in Vivantio goes beyond reactive workflows with predictive analysis, automated routing, and risk mitigation tools. [Learn more about Vivantio](https://www.capterra.com/p/216733/Vivantio/)

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[## Kayako](https://www.capterra.com/p/80775/Kayako/)

[4.0 (176)](https://www.capterra.com/p/80775/Kayako/reviews/)

Kayako - Live Chat Software made personal and simple to unify customer service across chat, social, email and phone.  [Learn more about Kayako](https://www.capterra.com/p/80775/Kayako/)

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[## ACMP Suite](https://www.capterra.com/p/175522/ACMP-Inventory/)

[4.5 (173)](https://www.capterra.com/p/175522/ACMP-Inventory/reviews/)

acmp offers modular and scalable solutions for your specific challenges in the IT department. [Learn more about ACMP Suite](https://www.capterra.com/p/175522/ACMP-Inventory/)

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87% recommend this product

[## Zoho BugTracker](https://www.capterra.com/p/180954/Zoho-Bugtracker/)

[4.7 (172)](https://www.capterra.com/p/180954/Zoho-Bugtracker/reviews/)

A simple, fast and scalable bug tracking application that helps you manage bugs easily and deliver great products on time. [Learn more about Zoho BugTracker](https://www.capterra.com/p/180954/Zoho-Bugtracker/)

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85% recommend this product

[## Backlog](https://www.capterra.com/p/162032/Backlog/)

[4.6 (169)](https://www.capterra.com/p/162032/Backlog/reviews/)

Backlog streamlines your issue resolution process, from identification to release, so your product can maintain its top-notch quality.  [Learn more about Backlog](https://www.capterra.com/p/162032/Backlog/)

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81% recommend this product

[## ServiceNow Customer Service Management](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/)

[4.4 (152)](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/reviews/)

Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty. [Learn more about ServiceNow Customer Service Management](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/)

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[## Hiver](https://www.capterra.com/p/142975/Hiver/)

[4.7 (147)](https://www.capterra.com/p/142975/Hiver/reviews/)

Hiver is a modern, AI customer service platform that helps track and manage customer issues across all support channels.  [Learn more about Hiver](https://www.capterra.com/p/142975/Hiver/)

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83% recommend this product

[## Web Help Desk](https://www.capterra.com/p/179421/Web-Help-Desk/)

[4.1 (124)](https://www.capterra.com/p/179421/Web-Help-Desk/reviews/)

Web Help Desk is an on-premises ticketing and asset management solution that simplifies your IT help desk processes and reduces costs. [Learn more about Web Help Desk](https://www.capterra.com/p/179421/Web-Help-Desk/)

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[## Faveo Helpdesk](https://www.capterra.com/p/147036/Faveo-Helpdesk/)

[4.5 (117)](https://www.capterra.com/p/147036/Faveo-Helpdesk/reviews/)

Faveo Helpdesk is a customizable ticketing and customer support software available in cloud, self-hosted, and open-source editions. [Learn more about Faveo Helpdesk](https://www.capterra.com/p/147036/Faveo-Helpdesk/)

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81% recommend this product

[## Supportbench](https://www.capterra.com/p/155934/Supportbench/)

[4.9 (116)](https://www.capterra.com/p/155934/Supportbench/reviews/)

Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support. [Learn more about Supportbench](https://www.capterra.com/p/155934/Supportbench/)

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96% recommend this product

[## TOPdesk](https://www.capterra.com/p/127562/TOPdesk/)

[4.4 (111)](https://www.capterra.com/p/127562/TOPdesk/reviews/)

TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what. [Learn more about TOPdesk](https://www.capterra.com/p/127562/TOPdesk/)

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[## Naverisk](https://www.capterra.com/p/171182/Naverisk-RMM-PSA/)

[4.8 (97)](https://www.capterra.com/p/171182/Naverisk-RMM-PSA/reviews/)

Remote support & ticketing solution built into our Naverisk All-in-One remote monitoring and management platform for MSPs & IT Depts. [Learn more about Naverisk](https://www.capterra.com/p/171182/Naverisk-RMM-PSA/)

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[## Arena QMS](https://www.capterra.com/p/135978/Arena-Quality/)

[4.4 (97)](https://www.capterra.com/p/135978/Arena-Quality/reviews/)

Track and resolve product enhancements and issues effectively to ensure product launch success with Arena QMS’s ticket management. [Learn more about Arena QMS](https://www.capterra.com/p/135978/Arena-Quality/)

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[## OTRS](https://www.capterra.com/p/127284/OTRS/)

[4.4 (96)](https://www.capterra.com/p/127284/OTRS/reviews/)

Fully-managed issue tracking solution that helps teams quickly and accurately track, resolve and report on issues. [Learn more about OTRS](https://www.capterra.com/p/127284/OTRS/)

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[## Luciq](https://www.capterra.com/p/166279/Instabug/)

[4.6 (95)](https://www.capterra.com/p/166279/Instabug/reviews/)

Instabug's AI-powered mobile observability platform drives app growth by optimizing performance and enhancing user experience [Learn more about Luciq](https://www.capterra.com/p/166279/Instabug/)

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[## Project Insight](https://www.capterra.com/p/20129/Project-Insight/)

[4.5 (93)](https://www.capterra.com/p/20129/Project-Insight/reviews/)

Track issues in real time, link them to project work, and resolve blockers faster without bouncing between disconnected tools. [Learn more about Project Insight](https://www.capterra.com/p/20129/Project-Insight/)

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[## Kissflow](https://www.capterra.com/p/149470/KiSSFLOW/)

[4.2 (88)](https://www.capterra.com/p/149470/KiSSFLOW/reviews/)

Kissflow’s issue tracking tool helps prioritize critical issue tickets, carry out thorough investigations, and resolve them quickly. [Learn more about Kissflow](https://www.capterra.com/p/149470/KiSSFLOW/)

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[## Groove](https://www.capterra.com/p/143005/Groove/)

[4.5 (87)](https://www.capterra.com/p/143005/Groove/reviews/)

[Capterra Shortlist](https://www.capterra.com/issue-tracking-software/shortlist/)

Groove is a help desk software that provides a shared inbox, knowledge base, live chat, and reporting to enhance customer support. [Learn more about Groove](https://www.capterra.com/p/143005/Groove/)

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[## osTicket](https://www.capterra.com/p/125118/osTicket/)

[4.3 (76)](https://www.capterra.com/p/125118/osTicket/reviews/)

[Capterra Shortlist](https://www.capterra.com/issue-tracking-software/shortlist/)

An open source customer support system that organizes, manages and archives incoming support requests. [Learn more about osTicket](https://www.capterra.com/p/125118/osTicket/)

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[## Userback](https://www.capterra.com/p/172431/Userback/)

[4.8 (71)](https://www.capterra.com/p/172431/Userback/reviews/)

Userback is a visual feedback and bug tracking tool that helps product teams collect, understand, and act on user feedback faster. [Learn more about Userback](https://www.capterra.com/p/172431/Userback/)

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[## Sentry](https://www.capterra.com/p/165426/Sentry/)

[4.7 (71)](https://www.capterra.com/p/165426/Sentry/reviews/)

Sentry is the only developer-first app monitoring platform that gives real-time visibility into issues that matter to fix them faster. [Learn more about Sentry](https://www.capterra.com/p/165426/Sentry/)

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[## Tracker](https://www.capterra.com/p/115913/Tracker/)

[4.4 (66)](https://www.capterra.com/p/115913/Tracker/reviews/)

Powerful and affordable issue tracking software solution that can be configured to your exact needs. [Learn more about Tracker](https://www.capterra.com/p/115913/Tracker/)

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[## Bugasura](https://www.capterra.com/p/231104/Bugasura/)

[4.6 (65)](https://www.capterra.com/p/231104/Bugasura/reviews/)

AI-powered issue tracking for QA, product, and engineering teams to create, assign, link, track, and resolve issues faster. [Learn more about Bugasura](https://www.capterra.com/p/231104/Bugasura/)

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[## Alloy Navigator](https://www.capterra.com/p/108129/Alloy-Navigator/)

[4.5 (64)](https://www.capterra.com/p/108129/Alloy-Navigator/reviews/)

Alloy Navigator is a real-world solution beautifully designed for real-world customers, built by real-world IT people just like you. [Learn more about Alloy Navigator](https://www.capterra.com/p/108129/Alloy-Navigator/)

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[## Intelex EHS Software](https://www.capterra.com/p/80803/EHS-Management-Software/)

[4.2 (63)](https://www.capterra.com/p/80803/EHS-Management-Software/reviews/)

Intelex EHS Management Software is rated #1 in Safety & Mobile by Verdantix & rated a Leader in G2's Enterprise EHS Software Grid. [Learn more about Intelex EHS Software](https://www.capterra.com/p/80803/EHS-Management-Software/)

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[## Giva](https://www.capterra.com/p/183532/Giva-Customer-Service/)

[4.9 (57)](https://www.capterra.com/p/183532/Giva-Customer-Service/reviews/)

The Apple MAC of change management software in the cloud. [Learn more about Giva](https://www.capterra.com/p/183532/Giva-Customer-Service/)

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[## Marker](https://www.capterra.com/p/152269/Marker/)

[4.8 (55)](https://www.capterra.com/p/152269/Marker/reviews/)

Speed up website testing: report straight into your Jira, Trello, Asana etc. with all technical information your devs need to fix them. [Learn more about Marker](https://www.capterra.com/p/152269/Marker/)

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[## ChangeGear](https://www.capterra.com/p/146239/ChangeGear-ITSM/)

[4.0 (51)](https://www.capterra.com/p/146239/ChangeGear-ITSM/reviews/)

ChangeGear is an award-winning digital service management platform, recognized by analysts like Gartner, GigaOm and Forrester. [Learn more about ChangeGear](https://www.capterra.com/p/146239/ChangeGear-ITSM/)

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[## DoneDone](https://www.capterra.com/p/130775/DoneDone/)

[4.6 (50)](https://www.capterra.com/p/130775/DoneDone/reviews/)

Customer support, task management and bug tracking all in one simple app your team and customers will love. [Learn more about DoneDone](https://www.capterra.com/p/130775/DoneDone/)

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[## Bird Eats Bug](https://www.capterra.com/p/194597/Bird-Eats-Bug/)

[4.7 (49)](https://www.capterra.com/p/194597/Bird-Eats-Bug/reviews/)

Spend significantly less time on bugs. Build more features instead. [Learn more about Bird Eats Bug](https://www.capterra.com/p/194597/Bird-Eats-Bug/)

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[## Usersnap](https://www.capterra.com/p/135579/Usersnap/)

[4.8 (48)](https://www.capterra.com/p/135579/Usersnap/reviews/)

Usersnap is a user feedback platform designed for product teams to gather improvement insights and accelerate user testing. [Learn more about Usersnap](https://www.capterra.com/p/135579/Usersnap/)

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[## CivicPlus SeeClickFix 311 CRM](https://www.capterra.com/p/202342/SeeClickFix/)

[4.4 (46)](https://www.capterra.com/p/202342/SeeClickFix/reviews/)

SeeClickFix 311 CRM streamlines resident-government communication, improving request management and engagement with reporting tools. [Learn more about CivicPlus SeeClickFix 311 CRM](https://www.capterra.com/p/202342/SeeClickFix/)

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[## ServiceNow IT Service Management](https://www.capterra.com/p/152874/ServiceNow-Knowledge-Management/)

[4.5 (42)](https://www.capterra.com/p/152874/ServiceNow-Knowledge-Management/reviews/)

ServiceNow IT Service Management is a modern, cloud-based, silo-busting solution with improved productivity, cost and resilience. [Learn more about ServiceNow IT Service Management](https://www.capterra.com/p/152874/ServiceNow-Knowledge-Management/)

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[## Axosoft](https://www.capterra.com/p/141477/Axosoft/)

[4.2 (40)](https://www.capterra.com/p/141477/Axosoft/reviews/)

Scrum software with project planning, help desk, and agile bug and incident tracking capabilities for development teams.  [Learn more about Axosoft](https://www.capterra.com/p/141477/Axosoft/)

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[## NABD System](https://www.capterra.com/p/142595/NABD/)

[4.6 (38)](https://www.capterra.com/p/142595/NABD/reviews/)

Innovative and easy issue tracking software for companies looking for fast and agile support services. FREE life time plan available. [Learn more about NABD System](https://www.capterra.com/p/142595/NABD/)

Issue Tracking features reviewers most value

Alerts/Escalation

Assignment Management

Dashboard

Knowledge Base Management

Prioritization

Real-Time Updates

Recurring Issues

Reporting & Statistics

Task Management

[## EcholoN](https://www.capterra.com/p/189744/Echolon/)

[4.7 (35)](https://www.capterra.com/p/189744/Echolon/#reviews)

Made in Germany: EcholoN as issue tracking software. Easily understandable, quickly installed and proven in use.  [Learn more about EcholoN](https://www.capterra.com/p/189744/Echolon/)

Issue Tracking features reviewers most value

Alerts/Escalation

Assignment Management

Dashboard

Knowledge Base Management

Prioritization

Real-Time Updates

Recurring Issues

Reporting & Statistics

Task Management

[## ZenHub](https://www.capterra.com/p/141621/ZenHub/)

[4.3 (34)](https://www.capterra.com/p/141621/ZenHub/reviews/)

Zenhub: An AI-driven platform expediting Agile workflows, promoting collaboration and boosting velocity in software development teams  [Learn more about ZenHub](https://www.capterra.com/p/141621/ZenHub/)

Issue Tracking features reviewers most value

Alerts/Escalation

Assignment Management

Dashboard

Knowledge Base Management

Prioritization

Real-Time Updates

Recurring Issues

Reporting & Statistics

Task Management

[## ZilicusPM](https://www.capterra.com/p/123701/ZilicusPM/)

[4.6 (31)](https://www.capterra.com/p/123701/ZilicusPM/reviews/)

PPM tool with project approval integrated with Gantt, timesheet tracker, issue. change & risk management, budget, expense & cost track [Learn more about ZilicusPM](https://www.capterra.com/p/123701/ZilicusPM/)

Issue Tracking features reviewers most value

Alerts/Escalation

Assignment Management

Dashboard

Knowledge Base Management

Prioritization

Real-Time Updates

Recurring Issues

Reporting & Statistics

Task Management

[## Cayzu](https://www.capterra.com/p/134057/Cayzu/)

[5.0 (30)](https://www.capterra.com/p/134057/Cayzu/reviews/)

Track every ticket. Prioritize and categorize. Automate and analyze. Cayzu Issue Tracking Platform helps your team do what they do best [Learn more about Cayzu](https://www.capterra.com/p/134057/Cayzu/)

Issue Tracking features reviewers most value

Alerts/Escalation

Assignment Management

Dashboard

Knowledge Base Management

Prioritization

Real-Time Updates

Recurring Issues

Reporting & Statistics

Task Management

[## HelpSpace](https://www.capterra.com/p/204466/HelpSpace/)

[4.8 (30)](https://www.capterra.com/p/204466/HelpSpace/reviews/)

Streamline customer support with HelpSpace's visually appealing solution for SMBs. Features: Tickets, Tasks, Docs, Widget, Integrations [Learn more about HelpSpace](https://www.capterra.com/p/204466/HelpSpace/)

Issue Tracking features reviewers most value

Alerts/Escalation

Assignment Management

Dashboard

Knowledge Base Management

Prioritization

Real-Time Updates

Recurring Issues

Reporting & Statistics

Task Management

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