Bitrix24 vs Zendesk

Starting Price

$39.00/month

$5.00/month/user

Best For

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Rating


4 / 5
(387)
Read All Reviews

4.3 / 5
(2245)
Read All Reviews

Ideal number of Users

50 - 1000+

1 - 1000+

Ease of Use


3.7 / 5

4.3 / 5

Customer Support


3.9 / 5

4.3 / 5

Features & Functionality


4.1 / 5

4.3 / 5

Value for Money


4.2 / 5

4.1 / 5

Product Features

  • check Assignment Management
  • check Dashboard
  • close Escalation Management
  • close Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • close Recurring Issues
  • check Task Management
  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • check Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • check Recurring Issues
  • check Task Management

Screenshots

View 3 screenshots 96495 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Bitrix24 vs Zendesk

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