Salesforce Service Cloud vs Problem Solver

Starting Price

$25.00/month/user

$8,000.00

Best For

Businesses in need of service-as-a-software solution for CRM and help desk management.

Problem Solver Software designed with Integrated Management Systems in mind and can handle a variety of Quality (external and internal), Environmental, and Health and Safety issues.

Rating


4.5 / 5
(435)

(0)

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


4 / 5

Customer Support


4 / 5

Features & Functionality


4.5 / 5

Value for Money


4 / 5

Product Features

  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • check Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • check Recurring Issues
  • check Task Management
  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • check Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • check Recurring Issues
  • check Task Management

Screenshots

View 5 screenshots 27720 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Salesforce Service Cloud vs Problem Solver

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