MantisBT vs Spiceworks IT Help Desk

Starting Price

$14.95/month

$0.01/one-time

Best For

Free and open-sourced, MantisBT is a Project Management and Bug Tracking tool that allows development teams the flexibility to customize their issue tickets and workflow processes.

System Administrators and IT managers or directors and MSPs who provide Information Technology (IT) services for businesses in all industries around the world.

Rating


4 / 5
(77)
Read All Reviews

4.5 / 5
(460)
Read All Reviews

Ideal number of Users

Not provided by vendor

1 - 99

Ease of Use


4 / 5

4.5 / 5

Customer Support


3.5 / 5

4 / 5

Features & Functionality


4 / 5

4 / 5

Value for Money


4.5 / 5

4.5 / 5

Product Features

  • close Assignment Management
  • close Dashboard
  • close Escalation Management
  • close Issue Auditing
  • close Issue Scheduling
  • close Knowledge Base Management
  • check Project Management
  • close Recurring Issues
  • close Task Management
  • check Assignment Management
  • check Dashboard
  • close Escalation Management
  • check Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • close Recurring Issues
  • check Task Management

Screenshots

View 1 screenshot 34058 thumb
View 3 screenshots 21382 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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MantisBT vs Spiceworks IT Help Desk

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