IncidentMonitor vs Issue Tracking Software

Starting Price

$36.00/month/user

Not provided by vendor

Best For

We focus on organizations with a service desk of 10 to 100 support agents. internal or external support. The Enterprise functionality also attracts large enterprises.

Flexible, scalable software applications allow Sphera to address the needs of small businesses with a few users to large global organizations with thousands of users across multiple locations.

Rating


4 / 5
(6)
Read All Reviews
(0)

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use


4.3 / 5

Customer Support


4.6 / 5

Features & Functionality


3 / 5

Value for Money


3.3 / 5

Product Features

  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • check Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • close Project Management
  • check Recurring Issues
  • check Task Management
  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • check Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • check Recurring Issues
  • check Task Management

Screenshots

View 5 screenshots 24314 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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IncidentMonitor vs Issue Tracking Software

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share Share Your Comparison of Issue Tracking Software vs IncidentMonitor