CustomAnswers vs MSP Manager

Starting Price

$25.00/month/user

Not provided by vendor

Best For

Small to large companies in most all industries with a need for reasonably priced yet feature rich scalable and flexible platform to adapt specific business processes.

Whether you're an IT service provider serving 5 or 105 customers, you can get organized, provide better customer service and make sure every hour is billed with MSP Manager.

Rating


4.7 / 5
(11)
Read All Reviews

3.9 / 5
(8)
Read All Reviews

Ideal number of Users

10 - 1000+

1 - 99

Ease of Use


4.7 / 5

3.3 / 5

Customer Support


4.9 / 5

4 / 5

Features & Functionality


4.8 / 5

3.5 / 5

Value for Money


4.8 / 5

4 / 5

Product Features

  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • check Issue Auditing
  • close Issue Scheduling
  • check Knowledge Base Management
  • close Project Management
  • check Recurring Issues
  • check Task Management
  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • close Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • check Recurring Issues
  • check Task Management

Screenshots

View 3 screenshots 9766 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • close Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CustomAnswers vs MSP Manager

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