Plain Ticket vs TeamSupport vs WebIssues

Rating

(0)


4.5 / 5
(707)


3 / 5
(1)

Starting Price

$20.00/month

$50.00/month/user

Not provided by vendor

Best For

Plain Ticket is a user-friendly issue tracking system, aimed at the small and medium sized enterprise. It is flexible can be used in any domain of activity, to track orders, delegate tasks etc.

B2B Technology companies with support/product teams who want to reduce support costs by better understanding their customers, enhancing internal collaboration, & improving the customer experience.

Small businesses

Ideal number of Users

2 - 49

2 - 1000+

Not provided by vendor

Ease of Use


4.5 / 5

4 / 5

Customer Support


4.5 / 5

3 / 5

Features & Functionality


4.5 / 5

3 / 5

Value for Money


4.5 / 5

4 / 5

Product Features

  • check Assignment Management
  • check Dashboard
  • close Escalation Management
  • close Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • close Project Management
  • close Recurring Issues
  • check Task Management
  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • check Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • check Recurring Issues
  • check Task Management
  • close Assignment Management
  • close Dashboard
  • close Escalation Management
  • close Issue Auditing
  • close Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • check Recurring Issues
  • close Task Management

Screenshots

Capterra screenshot placeholder
View 5 screenshots 77861 thumb
View 5 screenshots 76565 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Plain Ticket vs TeamSupport vs WebIssues

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