Freshservice vs Instabug

Starting Price

$19.00/month/user

$124.00/year

Best For

Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.

Companies working with apps looking for bug reporting, crash reporting, user feedback, beta testing, quality assurance, etc.

Rating


4.5 / 5
(362)
Read All Reviews

4.7 / 5
(84)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.6 / 5

4.5 / 5

Customer Support


4.7 / 5

4.6 / 5

Features & Functionality


4.3 / 5

4.5 / 5

Value for Money


4.5 / 5

4.1 / 5

Product Features

  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • check Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • check Recurring Issues
  • check Task Management
  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • close Issue Auditing
  • check Issue Scheduling
  • close Knowledge Base Management
  • check Project Management
  • check Recurring Issues
  • check Task Management

Screenshots

View 5 screenshots 104551 thumb
View 4 screenshots 183598 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Freshservice vs Instabug

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