Dude Solutions Help Desk vs ActionTracker

Starting Price

Not provided by vendor Not provided by vendor

Best For

Dude Solutions Insight helps IT Directors, IT Analyst, IT Coordinator, Help Desk Administrators for clients of all shapes and sizes in a wide variety of industries.

Field Service Organizations, Retail, Manufacturing, eCommerce websites

Product Features

  • close Assignment Management
  • check Dashboard
  • check Escalation Management
  • close Issue Auditing
  • close Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • close Recurring Issues
  • check Task Management
  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • check Issue Auditing
  • check Issue Scheduling
  • close Knowledge Base Management
  • check Project Management
  • close Recurring Issues
  • check Task Management

Rating


2.4 / 5
(5)

4.8 / 5
(8)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


2.6 / 5

4.5 / 5

Customer Support


3.3 / 5

4.8 / 5

Features & Functionality


2 / 5

4.5 / 5

Value for Money


2.5 / 5

4.7 / 5

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation

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Dude Solutions Help Desk vs ActionTracker

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share Share Your Comparison of ActionTracker vs Dude Solutions Insight