Salesforce Service Cloud vs SutiDesk vs uBugtrack

Rating


4.5 / 5
(435)


4.5 / 5
(3)


4.5 / 5
(16)

Starting Price

$25.00/month/user

Not provided by vendor

$4.00/month/user

Best For

Businesses in need of service-as-a-software solution for CRM and help desk management.

All industry types.

Product is designed by developers for developers.

Ideal number of Users

1 - 1000+

500 - 1000+

1 - 1000+

Ease of Use


4 / 5

4.5 / 5

4.5 / 5

Customer Support


4 / 5

4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

4 / 5

Value for Money


4 / 5

4.5 / 5

4.5 / 5

Product Features

  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • check Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • check Recurring Issues
  • check Task Management
  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • check Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • check Recurring Issues
  • check Task Management
  • check Assignment Management
  • check Dashboard
  • close Escalation Management
  • close Issue Auditing
  • close Issue Scheduling
  • close Knowledge Base Management
  • check Project Management
  • close Recurring Issues
  • check Task Management

Screenshots

View 5 screenshots 27720 thumb
View 5 screenshots 70564 thumb
View 1 screenshot 107481 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Salesforce Service Cloud vs SutiDesk vs uBugtrack

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