MSP Manager vs Dude Solutions Help Desk

Starting Price

Not provided by vendor Not provided by vendor

Best For

Whether you're an IT service provider serving 5 or 105 customers, you can get organized, provide better customer service and make sure every hour is billed with MSP Manager.

Dude Solutions Insight helps IT Directors, IT Analyst, IT Coordinator, Help Desk Administrators for clients of all shapes and sizes in a wide variety of industries.

Rating


3.9 / 5
(8)
Read All Reviews

2.4 / 5
(5)

Ideal number of Users

1 - 99

1 - 1000+

Ease of Use


3.3 / 5

2.6 / 5

Customer Support


4 / 5

3.3 / 5

Features & Functionality


3.5 / 5

2 / 5

Value for Money


4 / 5

2.5 / 5

Product Features

  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • close Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • check Recurring Issues
  • check Task Management
  • close Assignment Management
  • check Dashboard
  • check Escalation Management
  • close Issue Auditing
  • close Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • close Recurring Issues
  • check Task Management

Screenshots

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Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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MSP Manager vs Dude Solutions Help Desk

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