ServiceNow Express vs Usersnap

Starting Price

$10,000.00/year

$29.00/month

Best For

ITSM space. This includes growing organizations of all sizes, in any industry.

Usersnap is used by small tech startups, as well as large software companies (such as Facebook, Google, and Microsoft). Our customers range from ecommerce, to web agencies, to SaaS companies.

Rating


4 / 5
(21)


5 / 5
(22)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


3.5 / 5

4.5 / 5

Customer Support


4 / 5

5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • close Issue Auditing
  • close Issue Scheduling
  • check Knowledge Base Management
  • close Project Management
  • check Recurring Issues
  • check Task Management
  • close Assignment Management
  • check Dashboard
  • close Escalation Management
  • close Issue Auditing
  • close Issue Scheduling
  • close Knowledge Base Management
  • check Project Management
  • close Recurring Issues
  • check Task Management

Screenshots

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View 5 screenshots 135426 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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ServiceNow Express vs Usersnap

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