Alcea IssueTrack vs Bugzero

Best For

Who Uses This Software?

Alcea IssueTrack is perfect for any organization that has a need to effectively track issues and tasks.

Not provided by vendor

Target Customer Size (Users)

2 - 1000+

Not provided by vendor

Pricing

Starting Price

$20.00/month/user

$100.00/one-time

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Assignment Management
  • Dashboard
  • Escalation Management
  • Issue Auditing
  • Issue Scheduling
  • Knowledge Base Management
  • Project Management
  • Recurring Issues
  • Task Management
  • Assignment Management
  • Dashboard
  • Escalation Management
  • Issue Auditing
  • Issue Scheduling
  • Knowledge Base Management
  • Project Management
  • Recurring Issues
  • Task Management

Screenshots

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Capterra screenshot placeholder

Ratings

Overall


4 / 5
(10)
(0)

Ease of Use


4 / 5

Customer Service


5 / 5

Features & Functionality


4 / 5

Value for Money


4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation

share Share Your Comparison of Bugzero vs Alcea IssueTrack


Alcea IssueTrack vs Bugzero

Alcea IssueTrack

by Alcea Tracking Solutions

Best For

Who Uses This Software?

Alcea IssueTrack is perfect for any organization that has a need to effectively track issues and tasks.

Not provided by vendor

Target Customer Size (Users)

2 - 1000+

Not provided by vendor

Pricing

Starting Price

$20.00/month/user

$100.00/one-time

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Assignment Management
  • Dashboard
  • Escalation Management
  • Issue Auditing
  • Issue Scheduling
  • Knowledge Base Management
  • Project Management
  • Recurring Issues
  • Task Management
  • Assignment Management
  • Dashboard
  • Escalation Management
  • Issue Auditing
  • Issue Scheduling
  • Knowledge Base Management
  • Project Management
  • Recurring Issues
  • Task Management

Ratings

Overall


4 / 5
(10)
(0)

Ease of Use


4 / 5

Customer Service


5 / 5

Features & Functionality


4 / 5

Value for Money


4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation

Share Your Comparison of Bugzero vs Alcea IssueTrack