Clubhouse vs Spiceworks IT Help Desk

Starting Price

$8.50/month/user

$0.01/one-time

Best For

Clubhouse is ideal for mid-sized Agile software teams who are looking for a Kanban-style project management tool that has enterprise-grade features, but is simple to configure and use.

System Administrators and IT managers or directors and MSPs who provide Information Technology (IT) services for businesses in all industries around the world.

Rating


4.7 / 5
(138)
Read All Reviews

4.4 / 5
(466)
Read All Reviews

Ideal number of Users

1 - 499

1 - 99

Ease of Use


4.5 / 5


  • "I like the ease of use, from day one of setting up Clubhouse it just made sense and was easy to configure for our purposes."

  • "Easy to use, great help in keeping projects organised and aims teamwork."


4.3 / 5


  • "The ease of use and price point for Spiceworks is perfect for a team of our size. Ticket updating is great for end users."

  • "I like that Spiceworks is free, the product is easy to use and the apps are great."

Customer Support


4.6 / 5



4.2 / 5


  • "The helpdesk is free for unlimited users, you cannot get better than this. This tool is great for setting up IT help desk in house."

  • "The software works awesome for inventory and helpdesk. The culture and community surrounding Spiceworks is amazing."

Features & Functionality


4.4 / 5


  • "Also, the UI is very intuitive. The help center is filled with amazing resources that will help the new and experienced users."

  • "The UI is easy to navigate. Perfect for our team structure."


4.2 / 5


  • "I enjoy the community and all the modules that come with Spiceworks. I even enjoy the ingenuity of how its free yet very high quality."

  • "It was incredibly easy to set up, and is fantastic for a growing company that needs to formalize help desk ops quickly."

Value for Money


4.6 / 5


  • "Like too many other project management apps, there is not enough focus on the time being tracked vs a budget for the project you are working on."

  • "The value for money, the easy use and the philosophy behind it."


4.6 / 5


  • "Spiceworks Help Desk is very user friendly and is a great cost effective ticketing system."

  • "For the price of free, this is a great Help Desk solution, especially for small staff."

Product Features

  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • check Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • check Recurring Issues
  • check Task Management
  • check Assignment Management
  • check Dashboard
  • close Escalation Management
  • check Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • close Recurring Issues
  • check Task Management

Screenshots

View 5 screenshots 139444 thumb
View 3 screenshots 21382 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Clubhouse vs Spiceworks IT Help Desk

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