Freshdesk vs Clubhouse

Starting Price

$19.00/month/user

$8.50/month/user

Best For

SMBs and Enterprises worldwide can use Freshdesk to provide remarkable, world-class customer service.

Clubhouse is ideal for mid-sized Agile software teams who are looking for a Kanban-style project management tool that has enterprise-grade features, but is simple to configure and use.

Rating


4.5 / 5
(1917)
Read All Reviews

4.7 / 5
(138)
Read All Reviews

Ideal number of Users

2 - 999

1 - 499

Ease of Use


4.5 / 5


  • "Fresh desk was a great tool for our startup during early growth period. Easy to use and integrate."

  • "Easy to use software, good overview fast reply for agents, good integration in knowledgebase."


4.5 / 5


  • "I like the ease of use, from day one of setting up Clubhouse it just made sense and was easy to configure for our purposes."

  • "Easy to use, great help in keeping projects organised and aims teamwork."

Customer Support


4.6 / 5


  • "Freshdesk is good in customer service and good in business to keep you customer with their files. All my documents are safe."

  • "Interface, Ease of use, customer support and the overall value is great."


4.6 / 5


Features & Functionality


4.3 / 5


  • "The support is amazing, anytime we need anything they are available to help quickly and with detailed replies."

  • "A very reliable software best suited for Small Business/ Startups."


4.4 / 5


  • "Also, the UI is very intuitive. The help center is filled with amazing resources that will help the new and experienced users."

  • "The UI is easy to navigate. Perfect for our team structure."

Value for Money


4.4 / 5


  • "Usability and the easy setup, also the pricing is good."

  • "Freshdesk offers a huge number of features for a very reasonable price when compared against their competitors."


4.6 / 5


  • "Like too many other project management apps, there is not enough focus on the time being tracked vs a budget for the project you are working on."

  • "The value for money, the easy use and the philosophy behind it."

Product Features

  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • check Issue Auditing
  • close Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • check Recurring Issues
  • check Task Management
  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • check Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • check Recurring Issues
  • check Task Management

Screenshots

View 2 screenshots 12448 thumb
View 5 screenshots 139444 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Freshdesk vs Clubhouse

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