Freshservice vs Clubhouse

Starting Price

$19.00/month/user

$8.50/month/user

Best For

Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.

Clubhouse is ideal for mid-sized Agile software teams who are looking for a Kanban-style project management tool that has enterprise-grade features, but is simple to configure and use.

Rating


4.5 / 5
(362)
Read All Reviews

4.7 / 5
(138)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 499

Ease of Use


4.6 / 5


  • "Easy to use and helps make better use of my time when working on tickets. Allows me to track my progress and time spent on each issue."

  • "Easy to use interface, intuitive and responsive. Supports the majority of our daily ITIL based needs."


4.5 / 5


  • "I like the ease of use, from day one of setting up Clubhouse it just made sense and was easy to configure for our purposes."

  • "Easy to use, great help in keeping projects organised and aims teamwork."

Customer Support


4.7 / 5


  • "Easy to use, good customer support. This software will be good for non-complex, single task or workgroup ticketing system."

  • "Being able to add my companies assets to the software. Also, the ease of managing multiple help desk tickets."


4.6 / 5


Features & Functionality


4.3 / 5


  • "The user interface is superb, and the company has been in the market for so long that they have literally thought of everything."

  • "Much more organized team, much quicker resolution of issues and the ability to collaborate on problemseasily and efficiently."


4.4 / 5


  • "Also, the UI is very intuitive. The help center is filled with amazing resources that will help the new and experienced users."

  • "The UI is easy to navigate. Perfect for our team structure."

Value for Money


4.5 / 5


  • "The range of features can satisfy every big and small business. Depending on the needs, an appropriate cost plan can be selected."

  • "The amount of features available make the service very cost effective."


4.6 / 5


  • "Like too many other project management apps, there is not enough focus on the time being tracked vs a budget for the project you are working on."

  • "The value for money, the easy use and the philosophy behind it."

Product Features

  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • check Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • check Recurring Issues
  • check Task Management
  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • check Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • check Recurring Issues
  • check Task Management

Screenshots

View 5 screenshots 104551 thumb
View 5 screenshots 139444 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Freshservice vs Clubhouse

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