Issuetrak vs Kayako

Starting Price

$59.00/month/user

$15.00/month/user

Best For

We serve companies & departments of all sizes from a wide range of industries. We're a great fit for any business in need of tracking issues/requests & improving their workflow with better visibility.

Organizations of all types and sizes - from microbusiness to the enterprise - trust Kayako to power their customer service.

Rating


4.5 / 5
(151)
Read All Reviews

4 / 5
(153)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.4 / 5

3.9 / 5

Customer Support


4.7 / 5

3.9 / 5

Features & Functionality


4.4 / 5

3.9 / 5

Value for Money


4.5 / 5

3.9 / 5

Product Features

  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • check Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • check Recurring Issues
  • check Task Management
  • close Assignment Management
  • check Dashboard
  • close Escalation Management
  • check Issue Auditing
  • close Issue Scheduling
  • close Knowledge Base Management
  • close Project Management
  • check Recurring Issues
  • close Task Management

Screenshots

View 5 screenshots 42385 thumb
View 5 screenshots 63439 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Issuetrak vs Kayako

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