Cuzwork vs Kayako vs SysAid vs Zendesk

Rating


4 / 5
(1)


4 / 5
(150)


4 / 5
(136)


4.5 / 5
(2085)

Starting Price

$10.00/month

$15.00/month/user

Not provided by vendor

$5.00/month/user

Best For

Startups and small teams

Organizations of all types and sizes - from microbusiness to the enterprise - trust Kayako to power their customer service.

SysAid serves organizations spanning all industries and sizes from SMBs to Fortune 500 corporations. From our basic to enterprise edition, there is something to suit businesses of all magnitudes.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Ideal number of Users

1 - 99

1 - 1000+

2 - 1000+

1 - 1000+

Ease of Use


5 / 5

4 / 5

4 / 5

4.5 / 5

Customer Support


4 / 5

4 / 5

4 / 5

4.5 / 5

Features & Functionality


4 / 5

4 / 5

4 / 5

4.5 / 5

Value for Money


3 / 5

4 / 5

4 / 5

4 / 5

Product Features

  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • check Issue Auditing
  • close Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • close Recurring Issues
  • check Task Management
  • close Assignment Management
  • check Dashboard
  • close Escalation Management
  • check Issue Auditing
  • close Issue Scheduling
  • close Knowledge Base Management
  • close Project Management
  • check Recurring Issues
  • close Task Management
  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • check Issue Auditing
  • close Issue Scheduling
  • check Knowledge Base Management
  • close Project Management
  • check Recurring Issues
  • check Task Management
  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • check Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • check Recurring Issues
  • check Task Management

Screenshots

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View 5 screenshots 63439 thumb
View 5 screenshots 37104 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Cuzwork vs Kayako vs SysAid vs Zendesk

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