Naverisk RMM & PSA vs Tracker

Starting Price

Not provided by vendor

$49.00/month/user

Best For

IT Departments and Managed Service Providers (MSPs), Globally. Looking for an affordable but powerful RMM & PSA solution with great service.

We serve any organization that needs to manage issues more efficiently and professionally.

Ideal number of Users

50 - 1000+

2 - 1000+

Rating


4.7 / 5
(25)
Read All Reviews

4.4 / 5
(65)
Read All Reviews

Ease of Use


4.5 / 5


  • "The platform is for the most part easy to use. It does almost everything we could need as an MSP and even some things we never thought of."

  • "Once you are used to it, it is very easy to use. The team helped us get the initial install up and running."


4.3 / 5


  • "The report templates are easy to use after going through them to see which template worked the best."

  • "I find the software easy to use and love the alerts and reminders functionality."

Customer Support


4.8 / 5



4.8 / 5


  • "The customer service is great, always responsive. It would be helpful if the product included integration with other helpdesk products."

  • "The licensing model is affordable. Tech support is very good."

Features & Functionality


4.3 / 5


  • "The company and team that supports it, as well as the functionalities. The interface was easy to navigate."

  • "This allows me to better sleep each night. M notified if a service or server has gone down or requires any attention."


4.1 / 5


  • "Highly recommended if you require quick set-up and ease of use out of the box."

  • "So far only some minor bugs which were resolved quickly. Easy to use with 95+% of the functionality we needed."

Value for Money


4.7 / 5



4.2 / 5


Product Features

  • Assignment Management
  • Dashboard
  • Escalation Management
  • Issue Auditing
  • Issue Scheduling
  • Knowledge Base Management
  • Project Management
  • Recurring Issues
  • Task Management
  • Assignment Management
  • Dashboard
  • Escalation Management
  • Issue Auditing
  • Issue Scheduling
  • Knowledge Base Management
  • Project Management
  • Recurring Issues
  • Task Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Naverisk RMM & PSA vs Tracker

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Tracker vs Naverisk RMM & PSA