HarmonyPSA vs Zoho Bugtracker

Starting Price

$55.00/month/user

$40.00/month

Best For

IT services and consulting companies, MSPs and ISVs with complex billing models looking for a consolidated system to automate business process, improving efficiency, accuracy and visibility.

It is used by small, medium and large industries to track and manage the bug life cycle. It helps them collaborate, log and fix issues and view progress with reports.

Rating


4.5 / 5
(17)
Read All Reviews

4.7 / 5
(83)
Read All Reviews

Ideal number of Users

10 - 999

1 - 1000+

Ease of Use


4 / 5



4.6 / 5


  • "Flexible, Easy to Use, Easy to Understand for Our Team, Rapid Import/Export."

  • "Overall, the application is simple and easy to use."

Customer Support


4.5 / 5



4.5 / 5


Features & Functionality


4.2 / 5


  • "Harmony is a great product that caters for the numerous commercial and contractual requirements of projects and frameworks."

  • "They have a relatively small team, but their staff is intimately knowledgeable about the product, and any support requests are fulfilled quickly."


4.6 / 5


  • "Very good It is a good software useful and version clean interface."

  • "Beautiful UI for the web app, and has a nice guided set-up for first-timers to bug trackers."

Value for Money


4.3 / 5



4.6 / 5


Product Features

  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • check Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • check Recurring Issues
  • check Task Management
  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • close Issue Auditing
  • check Issue Scheduling
  • close Knowledge Base Management
  • close Project Management
  • close Recurring Issues
  • close Task Management

Screenshots

View 5 screenshots 87500 thumb
View 5 screenshots 190748 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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HarmonyPSA vs Zoho Bugtracker

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