Issue Tracking Software vs Spiceworks IT Help Desk

Starting Price

Not provided by vendor

$0.01/one-time

Best For

Flexible, scalable software applications allow Sphera to address the needs of small businesses with a few users to large global organizations with thousands of users across multiple locations.

System Administrators and IT managers or directors and MSPs who provide Information Technology (IT) services for businesses in all industries around the world.

Rating

(0)
4.4 / 5
(461)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 99

Ease of Use


4.3 / 5

Customer Support


4.2 / 5

Features & Functionality


4.2 / 5

Value for Money


4.6 / 5

Product Features

  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • check Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • check Recurring Issues
  • check Task Management
  • check Assignment Management
  • check Dashboard
  • close Escalation Management
  • check Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • close Recurring Issues
  • check Task Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Issue Tracking Software vs Spiceworks IT Help Desk

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share Share Your Comparison of Spiceworks IT Help Desk vs Issue Tracking Software