Issue Tracking Software vs JIRA

Best For

Who Uses This Software?

Flexible, scalable software applications allow Sphera to address the needs of small businesses with a few users to large global organizations with thousands of users across multiple locations.

Jira Software is trusted by agile teams looking to capture & organize issues, assign work & track team activity. The software is designed so Scrum, Kanban, & hybrid models are all successful.

Target Customer Size (Users)

1 - 1000+

1 - 1000+

Pricing

Starting Price

Not provided by vendor

$10.00/month

Free Trial

No Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Assignment Management
  • Dashboard
  • Escalation Management
  • Issue Auditing
  • Issue Scheduling
  • Knowledge Base Management
  • Project Management
  • Recurring Issues
  • Task Management
  • Assignment Management
  • Dashboard
  • Escalation Management
  • Issue Auditing
  • Issue Scheduling
  • Knowledge Base Management
  • Project Management
  • Recurring Issues
  • Task Management

Screenshots

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Ratings

Overall


5 / 5
(1)

4.5 / 5
(5803)

Ease of Use


4 / 5

4 / 5

Customer Service


5 / 5

4 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


5 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of JIRA vs Issue Tracking Software


Issue Tracking Software vs JIRA

Best For

Who Uses This Software?

Flexible, scalable software applications allow Sphera to address the needs of small businesses with a few users to large global organizations with thousands of users across multiple locations.

Jira Software is trusted by agile teams looking to capture & organize issues, assign work & track team activity. The software is designed so Scrum, Kanban, & hybrid models are all successful.

Target Customer Size (Users)

1 - 1000+

1 - 1000+

Pricing

Starting Price

Not provided by vendor

$10.00/month

Free Trial

No Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Assignment Management
  • Dashboard
  • Escalation Management
  • Issue Auditing
  • Issue Scheduling
  • Knowledge Base Management
  • Project Management
  • Recurring Issues
  • Task Management
  • Assignment Management
  • Dashboard
  • Escalation Management
  • Issue Auditing
  • Issue Scheduling
  • Knowledge Base Management
  • Project Management
  • Recurring Issues
  • Task Management

Ratings

Overall


5 / 5
(1)

4.5 / 5
(5803)

Ease of Use


4 / 5

4 / 5

Customer Service


5 / 5

4 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


5 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of JIRA vs Issue Tracking Software