ServiceDesk Plus vs Tickd

Starting Price

$120.00/year/user

$15.00/month

Best For

Our software offers the ease of use SMBs need and the powerful features the largest enterprises demand. More than 100,000 companies around the world trust our product to manage their IT services.

Tickd is designed for teams of all sizes, from small startups to large enterprises. Work better as a team. It's so simple yet powerful, Tickd suits a wide range of sectors.

Rating


4.3 / 5
(132)
Read All Reviews

4.7 / 5
(10)
Read All Reviews

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


4.1 / 5

4.6 / 5

Customer Support


4.2 / 5

4.6 / 5

Features & Functionality


4.3 / 5

4.6 / 5

Value for Money


4.2 / 5

4.9 / 5

Product Features

  • check Assignment Management
  • check Dashboard
  • close Escalation Management
  • check Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • check Recurring Issues
  • check Task Management
  • check Assignment Management
  • check Dashboard
  • close Escalation Management
  • close Issue Auditing
  • close Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • close Recurring Issues
  • check Task Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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ServiceDesk Plus vs Tickd

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